Digital Marketing Intern

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title Digital Marketing Intern Location Cleveland Facility Remote Location Department Marketing Digital-Chief Administrative Office Job Code W02000 Shift Days Schedule 8:00am-5:00pm Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Digital Marketing Intern will primarily contribute to the creation, implementation, and optimization of content for our enterprise social media channels while also assisting with email, SEO, website management, digital video, and analytics projects. This is a unique opportunity for an intern to work across our industry leading Content Growth team helping with creation, promotion, and distribution of content. They will gain hands-on experience assisting the social, email, SEO, and video teams with projects daily.

This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

A caregiver in this role works remotely Monday through Friday from 8:00 a.m. – 5:00 p.m. and must reside in Northeast Ohio.

A caregiver who excels in this role will:

• Sourcing useful, helpful and relevant content to populate our social calendars.
• Staying up to date with digital marketing best practices.
• Creating engaging social media posts for multiple channels (Facebook, Instagram, LinkedIn, Pinterest, TikTok & X) that speak to our target audiences.
• Working with our internal design team to create graphics to share across social channels.
• Creating and editing short-form videos for Instagram Reels, TikTok and YouTube Shorts.
• Monitoring channel activity and assisting with community management across platforms.
• Analyzing social media performance metrics and trends to help develop new strategies for increasing engagement.
• Auditing Cleveland Clinic branded accounts and creating compliance reports.
• Experimenting with new tools and technology.
• Brainstorming and researching new ideas for cross-platform content.
• Assisting with SEO keyword monitoring, reporting and optimization.
• Completing website edits as assigned.
• Supporting the email marketing team with administrative tasks.
• Working with the analytics team to build out reporting dashboards.

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Digital Marketing Intern will primarily contribute to the creation, implementation, and optimization of content for our enterprise social media channels while also assisting with email, SEO, website management, digital video, and analytics projects. This is a unique opportunity for an intern to work across our industry leading Content Growth team helping with creation, promotion, and distribution of content. They will gain hands-on experience assisting the social, email, SEO, and video teams with projects daily.

This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

We are seeking candidates who reside in the Greater Northeast OH only!

A caregiver who excels in this role will:

• Sourcing useful, helpful and relevant content to populate our social calendars.
• Staying up to date with digital marketing best practices.
• Creating engaging social media posts for multiple channels (Facebook, Instagram, LinkedIn, Pinterest, TikTok & X) that speak to our target audiences.
• Working with our internal design team to create graphics to share across social channels.
• Creating and editing short-form videos for Instagram Reels, TikTok and YouTube Shorts.
• Monitoring channel activity and assisting with community management across platforms.
• Analyzing social media performance metrics and trends to help develop new strategies for increasing engagement.
• Auditing Cleveland Clinic branded accounts and creating compliance reports.
• Experimenting with new tools and technology.
• Brainstorming and researching new ideas for cross-platform content.
• Assisting with SEO keyword monitoring, reporting and optimization.
• Completing website edits as assigned.
• Supporting the email marketing team with administrative tasks.
• Working with the analytics team to build out reporting dashboards.

The ideal caregiver is someone who:

• Is a recent graduate or college student pursuing a degree in marketing, communications, or a similar field.

• Has a passion for social media and is interested in growing their digital marketing knowledge base.

• Has excellent multitasking, critical thinking, and interpersonal skills.

• Demonstrates a strong work ethic.

Minimum qualifications for the ideal future caregiver include:

• Experience required will vary by assigned department and position
• Some positions may require additional education or training

Preferred qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Junior, Senior, or recent graduate
• Marketing background

Physical Requirements:

• Requires occasional computer entry, sitting, standing and walking to attend meetings.
• Normal or corrected vision, hearing and speech.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.