Program Investigator II

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11/22/2026 (11:59 PM ET)

2606038

Program Investigator II

Pay Grade14

Salary

$3,672.84 - $5,509.24 Monthly

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Click here for more details on state employment. (https://personnel.ky.gov/Pages/Careers.aspx)

Hiring Agency

General Government Cabinet | Attorney General

Location

730 Schenkel Lane

Frankfort, KY 40601 USA

Description

The KY Attorney General’s Office, Department of Child Support Services (DCSS) is seeking candidates for a Program Investigator II. This position monitors the performance of County Attorney offices and other contractors participating in the Commonwealth’s Title IV-D Child Support Program for accuracy, promptness, and compliance with federal and state laws, regulations, policies, and procedures.

Responsibilities include, but are not limited to the following:

• Reviews and analyzes a statistically valid sample of Title IV D child support cases to evaluate accuracy, timeliness, and compliance with federal and state program requirements.

• Monitors County Attorney IV D contracts and other service provider activities to verify adherence to funding formulas, performance measures, and contractual obligations.

• Explains review procedures and documentation requirements to County Attorneys and office staff; coordinates review schedules and site visits.

• Examines case documentation for completeness, accuracy, and compliance; prepares written monitoring reports summarizing findings and recommending corrective action where deficiencies are identified.

• Works collaboratively with professional and management staff to resolve compliance issues and to implement corrective and preventive measures.

• Provides training and technical guidance to local offices and contract agencies regarding updates in policy, documentation standards, and reporting expectations.

• Responds to inquiries from contractors and agency staff concerning compliance interpretations, reporting requirements, and procedural standards.

• Maintains accurate records of monitoring activities, findings, and resolutions.

• Performs data validation, quality control, and compliance tracking to support federal reporting and audit readiness.

Preferred Skills and Abilities:

• Experience in contract administration, program monitoring, or compliance analysis within a human services or child support enforcement (Title IV D) environment.

• Working knowledge of federal child support regulations (45 CFR Parts 301–310).

• Strong analytical, organizational, and communication skills, including proficiency in Microsoft Excel, Word, and data management systems.

• Ability to interpret complex statutes, contracts, and policy guidance accurately.

Minimum Requirements

EDUCATION:Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS:Must have two years of experience in the field of investigation, administrative, business, or social work/eligibility experience.

Substitute EDUCATION for EXPERIENCE:Graduate study in the above fields will substitute for the required experience on a year-for-year basis.

Substitute EXPERIENCE for EDUCATION:Experience in one of the above fields will substitute for the required college on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):Must possess and maintain a valid driver's license prior to employment in this job classification. Must maintain any required licensure(s), certification(s), or other credentials for the length of employment in this job classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s) or other credentials..

Working Conditions

Typical working conditions include both extensive field work in a variety of settings and normal office work. Travel throughout the state may be required to conduct interviews, perform surveillance activities and to obtain information and evidence. Interviews may be confrontational. Overnight travel and working irregular hours may be required. Working outdoors for extended periods and working in all types of weather may be required.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Stacy Byrns Taulbee [email protected] ([email protected] ?Subject=2606038 - Program Investigator II) or 502.696.5300.

An Equal Opportunity Employer M/F/D