Marketing Support Specialist

Marketing Support Specialist

Kelly Services is currently seeking a Marketing Support Specialist for one of our top clients in West Chester, PA.

Sales Support Specialist (Medical Device)

A Sales Support Specialist for medical kits will ensure smooth operations and effective customer interactions. This role involves administrative tasks, product knowledge support, and cross function team collaboration. Responsibilities may include working within PLM (Windchill) system, ERP (SAP and JDE) systems, order processing, inventory management, and troubleshooting issues related to medical kits.

Summary:

The Sales Support Specialist provides essential support to the marketing team. This role focuses on ensuring efficient creation and/or modifications to medical kits to support sale support initiatives, order processing, inventory management, and customer satisfaction through effective communication and problem-solving.

Responsibilities:

Order Processing and Management:

• Accurately and efficiently process the creation and modifications for medical kits, ensuring proper documentation and timely fulfillment.

• Experience with Windchill desired.

Data Management:

• Monitor and maintain appropriate availability of medical kits, coordinating with the warehouse and procurement teams to ensure medical kits are available for order processing.

Problem Resolution:

• Investigate and resolve issues related to orders, shipments, or product quality, working with relevant departments to find solutions.

Marketing Team Support:

• Assist the Marketing team with administrative tasks, such as preparing sales presentations, generating reports, and organizing sales materials.

Product Knowledge:

• Develop and maintain a strong understanding of the company's medical kit product line.

Quality Assurance:

• Ensure that all medical kits meet quality standards and comply with relevant regulations.

Collaboration:

• Collaborate with various departments, including sales, marketing, operations, R&D, quality, regulatory and customer service, to ensure smooth workflow and customer satisfaction.

Qualifications:

Bachelor's degree or equivalent combination of education and experience.

• 2-3 year’s experience working in a regulated environment.

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills.

• Proficiency in using PLM software and other sales tools.

• Ability to work independently and as part of a team.

• Strong problem-solving and analytical skills.

• Experience in the medical device or healthcare industry is a plus.

Important information: This position is recruited by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States.

Why Kelly ® ?

The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG ® ) is one focus within the full array of Kelly Services® workforce solutions.

Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.

The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.

As a Kelly Services employee, you will have access to numerous perks, including:

• Vacation and sick pay

• Paid holidays

• 401(k) plan

• Group medical, vision, dental, life, and short-term disability insurance options

• Kelly Discounts on goods and services, auto and home insurance, and tuition at Kelly partner schools

• Kelly Learning Center offers free courses and trainings

• Weekly pay

About Kelly Services ®

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook (https://www.facebook.com/kellyservices) , LinkedIn (http://www.linkedin.com/company/kellyservices) and Twitter (https://twitter.com/kellyservices) .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment\_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.