Business Analyst - HR/Payroll

Location: Albany, NY Category: Information Technology Job Type: Full-time Posted On: Mon Oct 5 2026 Job Description:

FUNCTION & SCOPE:

Reporting to the Business Systems Manager, the Business Analyst will interface and act as the liaison to the Information Technology Services Department on associated ERP functional requirements. The individual in this position will be responsible for business alignment as it relates to Human Resources, Payroll, and related HCM functions within Oracle E-Business Suite, and other applications supported by RF Central office.

DUTIES:

Business alignment and relationship building:

• Foster a solid working relationship with ITS, other RF Central Office departments and Campuses

• Organize and facilitate meetings with appropriate staff to gain an understanding of their business processes and technology needs

• Focus on the delivery of reliable systems, business process improvements, and innovation

• Participate as the Research Foundation ITS representative on focus groups or committees of practice

• Anticipate customer expectations and produce products that demonstrate desired results

Solution Design and Delivery:

• Work closely with various stakeholder groups to document emerging business requirements, process changes, new data elements, and business rules pertinent to newly requested enhancements or changes related to projects

• Provide strong representation of the business needs in the design/development of technology solutions

• Provide thorough written documentation to the technical development team to ensure design and development of effective technology solutions

• Work with Oracle, and other technology vendors as needed to articulate RF business needs and identify solutions

• Actively participate on IT projects, and as needed maintain applicable project assets such as requirement traceability matrix, function traceability matrix, business rules, testing scripts, decision-making documents, process flows etc.

• Assist in coordinating testing and implementation of solutions to ensure final delivery to the business

• Provide knowledge transfer and assist with documentation and training needs as needed

Work Management:

• Own portfolio of work activities within assigned operational unit

• Clearly communicate status of work being performed to supervisor

• Seek mentorship of existing business analysts on all aspects of the business applications in the design/development of technology solutions

• Assist with coordinating and communicating with various user groups regarding significant events

• Conduct other duties as assigned

Production Support:

• Assess production issues criticality and restore application and/or functions in a timely manner

• Document functional aspects of Root Cause Analysis (RCA) for preventative measures

• Available for on-call or after-hours support, as needed

Vendor Management:

• Evaluate third-party software and technology vendors and provide recommendations to leadership

• Monitor that vendors are meeting contracted service level agreements, and raise suspected issues with supervisor

Continuous Improvement:

• Look for areas of process optimization and automation using technology

• Stay up to date with industry trends and emerging technologies

User Support:

• Provide support for end-users on business applications

• Manage campus user accounts for third-party software

• Establish and maintain support processes documentation for helpdesk services

Core Values:

• Awareness of the Research Foundation Strategic Plan

• Understanding of the Research Foundation project management methodology, or similar techniques

• Demonstrate positive attitude towards organization and its values

Job Requirements:

EDUCATION/EXPERIENCE:

• Bachelor's degree in an appropriate field or equivalent combination of education and experience is highly desirable

• 1-3 years of experience supporting ERP or similar enterprise systems in a Business Analyst or related role

• Experience supporting Oracle E-Business Suite (EBS) modules such as Human Resources, Payroll, Labor Distributions, or comparable ERP/HCM systems is strongly preferred

• Proven critical thinking skills with problem solving aptitude and ability to take initiative

• Ability to independently lead or facilitate meetings

• Work independently and collaboratively as an active team member

• Commitment to a team-based approach, quality assurance and project management principles and methodologies

• Knowledge of the software development lifecycle

• Excellent communication and interpersonal skills

COMPENSATION: $62,062 - $75,000

Additional Information:

As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Review of applications will begin immediately and continue until the position is filled.

The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York. Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding.