Contract Manager

Procurement Contract Manager Procurement Team Full-time Boston, MA or Springfield, MA

The Opportunity Do you thrive in a fast-paced environment where you have wide latitude to make impactful decisions? Does the idea of coordinating among business owners, legal, IT and others to develop effective commercial contracts interest you? Do you enjoy a role that offers a wide variety of responsibilities, and “something new every day? “MassMutual is hiring for an experienced procurement professional with substantial contract drafting and negotiation experience. This role involves understanding the underlying business problem and resulting transaction, working with internal stakeholders to gain their input and approvals as necessary, explaining deal terms and risks to the internal engagement manager, and negotiating terms directly with the supplier. You will have a deep support structure in our transformed Procurement organization – including Category Management and Supplier Relationship Management, among other dedicated functions. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

The Team On the MassMutual Procurement team, we have a goal to enable MassMutual’s mission and vision by providing the right supplier solution at the right time. Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders.

The Impact On a day-to-day basis, the Contracts Manager will orchestrate multiple simultaneous projects which will require excellent communication, organization, time management, and problem-solving skills. You will be relied upon to negotiate and draft contractual positions based upon documented standards, commensurate with the specifics of each commercial deal, and with the support from legal, IT, and enterprise risk, among others.

• Understanding the business drivers behind transactions assigned to you and developing a deal execution plan
• As the central point of contact for each contract, you will leverage your organizational skills and influence to ensure deals are negotiated and executed in accordance with business timelines
• Engaging with internal stakeholders including the line of business, legal, compliance and data security groups to assess risks specific to each transaction
• Drafting and redlining contracts to ensure that MassMutual is adequately protected from risks by relying upon your skills to assess the impact of deviations from standards and engage internal stakeholders when required
• Negotiating with suppliers to produce contracts that adhere to MassMutual contracting standards and meet business objectives
• Planning and executing negotiation strategy in a timely manner while adjusting to changing circumstances
• Working closely with the larger Procurement team, and stakeholders as appropriate
• Identifying inefficiencies in existing procedures, uncovering bottlenecks, and proposing innovative solutions to streamline contracting processes
• As the central point of contact for each contract, you will leverage your organizational skills and influence to ensure deals are negotiated and executed in accordance with business timelines
• Working closely with the larger Procurement team, and stakeholders as appropriate. You will be expected to coach and train less experienced Contract Managers

The Minimum Qualifications

• 7+ years of experience in contract evaluation, drafting and redlining
• 7+ years of experience working with all procurement functions
• Bachelor’s Degree

The Ideal Qualifications

• Deep experience assessing contract quality
• Superior written and verbal communication skills
• Proven ability to explain complex legal language to business audiences
• Strong organizational skills, time management and problem-solving skills

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
• A collaborative environment where perspectives are welcomed
• Access to learning, development, and internal networks that support continuous growth and skill-building over time
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

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Salary Range: $118,900-$156,000

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.