Director, Referring Coordination Office

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.

• Dental: Delta Dental or reimbursement account for flexible coverage.

• Vision: Affordable plan with national network.

• Pre-Tax Savings: HSA and FSAs for eligible expenses.

• Retirement: Competitive retirement package to secure your future.

Responsibilities

This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Accountable to develop, manage, maximize and implement business development strategies for the organization to achieve targeted demand goals and department objectives. Analyzes data to develop tactical relationship building strategies in highly competitive local, regional and national markets, and makes recommendations to senior level leaders (division chairs and operations administrators) regarding opportunities to maximize demand generation. Must maintain familiarity and work in alignment with the Mayo Clinic strategic plan, prioritized market opportunities, and competitive activity.

Manages and oversees individuals and team performance to meet organizational objectives. This includes accountability of business plan development and execution. Maintains active field presence to evaluate market opportunities, build relationships, address client concerns and evaluate business development staff performance and sales skills. Responsible to manage cross site activities and functional areas as assigned. Manages the expenses and activities of assigned site. Performs duties independently and initiates judgment in handling of a variety of management issues. Position requires approximately 10-30% travel.

Qualifications

Bachelor's Degree is required for this position. Prefer Master’s Degree in healthcare, marketing, public relations, communications, customer relations or business-related field with a minimum of two years health care management experience. Must demonstrate strong leadership, team building and problem-solving skills as well as ability to work collaboratively with multiple disciplines (i.e. physician, administrative, supervisory, and allied health staff). Experience in analyzing and employing data to develop strategies and tactics. Experience working with internal and external senior level management and physicians. Excellent written and oral communication skills. Must have the demonstrated ability to perform successfully in a business development role, and to navigate required complex inter- and intra-organizational issues and relationships. Experience in using data analysis to drive strategic planning. Demonstrated ability to successfully build relationships to execute a strategy. Must have demonstrated competencies in leadership, management, team development, operations, communication, creativity and flexibility to manage multiple projects and priorities. Knowledge of continuous quality improvement/total quality management tools.

Exemption Status

Exempt

Compensation Detail

$111,508 - $167,273 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday 8:00AM - 5:00PM. This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Miranda Grabner

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.