
Non-Medical Care Coord
Hawthorne, NYFull-time$25.03–31.47/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Non-Medical Care Coordinator identifies patients living with HIV who need care and helps them overcome social determinants of health barriers to regular engagement. The role connects clients with healthcare and support services, provides insurance navigation, and coordinates care plans with patients, clinicians, and external organizations. It also monitors client needs and care-plan effectiveness and participates in case conferencing, reporting, audits, and quality improvement.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Non-Medical Care Coord
Company: WMC Advanced Physician Services PC
City/State: Hawthorne, NY
Category: Clerical/Administrative Support
Department: AIDS Program- Ally Care Center
Union: No
Position: Full Time
Hours: M-F 8:00 - 4:30
Shift: Day
Req #: 50550
Posted Date: Nov 10, 2026
Hiring Range: $25.03-$31.47
Apply Now
External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/34745) Internal Applicant link
*If you are hired by WMCHealth, your final base salary will be determined based on job-related factors, including employment status (full-time, part-time or per diem), relevant skills, qualifications and experience. Consistent with our commitment to pay equity, we also consider internal equity among similarly situated employees when determining final compensation.
Job Details:
Job Summary:
The Non-Medical Care Coordinator is responsible for identifying patients living with HIV in need of care, and working with these patients to overcome Social Determinants of Health (SDOH) barriers interfering with their ability to regularly engage in care.
Responsibilities:
score: N/A
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Assists individuals not engaged in medical care in entering into the healthcare system by acting as a patient advocate and navigator.
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Coordinates with external organizations to connect enrolled clients with services needed to address the SDOH.
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Refers high risk patients to ACC case managers
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Provides insurance navigation for all enrolled clients.
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Performs initial assessment and intake patient for all new clients. Develops service plan with patient.
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Provides timely and coordinated access to medically appropriate levels of health and support services and continuity of care
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Performs client-specific advocacy and/or review of utilization of services
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Responsible for continuous client monitoring to assess the efficacy of the care plan
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Completes re-evaluation of the care plan at least every six (6) months with adaptations as necessary; and
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Provides ongoing assessment of the client’s and key family members’ needs and personal support systems.
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Promotes clear communication amongst a care team and treating clinicians by ensuring awareness regarding patient care plans and evaluating outcomes. Communicates emergent information to the clinician when issues arise between visits.
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Evaluates utilization of resources, and development of new clinical tools, forms, and procedures.
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Participates on a team for case conferencing, data collection, health outcomes reporting, clinical audits, programmatic evaluation and quality improvement initiatives.
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Maintains a professional appearance and a clean, safe environment.
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Respects patients by recognizing their rights; maintaining confidentiality.
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Utilizes technology, including specialized software as applicable, to maximize productivity.
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Develops and maintains electronic files as necessary.
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Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties.
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Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
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Other duties as assigned.
Qualifications/Requirements:
Experience:
Minimum of two years of previous clinical, care coordination, and/or case/disease management experience required.
Education:
High school diploma or equivalent required. Four-year degree from an accredited institution preferred.
Licenses / Certifications:
N/A
Other:
Bilingual (English/Spanish) candidates preferred, but not required. Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).
About Us:
WMC Advanced Physician Services PC
Benefits:
We offer a comprehensive compensation and benefits package that includes:
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Health Insurance
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Dental
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Vision
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Retirement Savings Plan
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Flexible Savings Account
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Paid Time Off
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Holidays
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Tuition Reimbursement
Apply Now
External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/34745) Internal Applicant link
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How this job compares
Set against the 1,203 open Care Coordinator jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$25.03–31.47/hr
- New York median$26–31/hr83 hourly ranges
- US median$26–42/hr547 hourly ranges
This range's midpoint, $28.25/hr, is close to the New York median midpoint ($28/hr) — in the middle half of Care Coordinator hourly ranges in New York.
- Openings
- Olive Jobs lists 135 open Care Coordinator jobs in New York and 1,203 across the US. 8% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Advance Care Alliance NY24 open
- University of Rochester8 open
- Mount Sinai Health System5 open
- Experience
- This posting asks for at least 2 years of experience; Care Coordinator postings that state a minimum ask for 2 years at the median (889 postings).
- Education
- This posting asks for a high school diploma; 416 of the 1,203 open Care Coordinator jobs (35%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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