Senior Software Engineer- AI Agents

Overview The Agent 365 team is building the enterprise platform for managing and governing AI agents at scale. We are looking for a Senior Software Engineer who is passionate about building secure, reliable, and highly scalable distributed systems and helping shape the future of enterprise agent management. Agent 365 brings together agent inventory, identity, ownership, lifecycle management, governance, administrative controls, and integrations across Microsoft's agent ecosystem. Internally, the governance architecture treats agents as governable enterprise actors with explicit identity, ownership, accountability, and standardized lifecycle states, while coordinating with systems including Microsoft Entra and agent platforms. As a Senior Software Engineer, you will own meaningful end-to-end areas of the platform, from architecture and API design through implementation, deployment, observability, and production operations. You will work closely with engineers, product managers, designers, security experts, and partner teams to solve technically challenging problems across organizational and service boundaries. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own and deliver complex engineering features end to end, from technical design and implementation through validation, deployment, monitoring, and production support.

• Design and build secure, scalable, highly available cloud services and APIs supporting Agent 365 management and governance scenarios.

• Contribute to capabilities such as agent registry, lifecycle management, identity integration, ownership, governance actions, administrative APIs, and cross-platform orchestration. These are prominent areas in the current Agent 365 governance architecture.

• Drive technical design for ambiguous problems, make sound engineering tradeoffs, and turn product requirements into maintainable architectures.

• Work across service boundaries and partner teams to define contracts, resolve dependencies, and deliver coherent end-to-end experiences.

• Build with security, privacy, compliance, reliability, and operability as core design requirements, rather than treating them as afterthoughts.

• Establish strong engineering fundamentals including automated testing, monitoring, telemetry, diagnostics, deployment safety, and incident readiness.

• Diagnose complex production issues and drive improvements that prevent recurrence.

• Participate actively in design and code reviews and raise the engineering quality bar across the team.

• Mentor other engineers through technical guidance, code reviews, design discussions, and hands-on collaboration.

• Leverage AI-assisted engineering tools and modern development practices to improve engineering velocity while maintaining a high quality bar.

Qualifications Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python• OR equivalent experience.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python • OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience.

• Solid software engineering fundamentals including data structures, algorithms, object-oriented/system design, concurrency, and distributed systems.

• Demonstrated experience designing and delivering production-quality services or large-scale software systems.

• Solid coding and debugging skills in one or more modern programming languages such as C#, Java, C++, Python, or TypeScript.

• Experience designing service APIs and working with distributed systems, cloud architectures, storage, authentication/authorization, or asynchronous workflows.

• Solid understanding of software quality practices including testing, telemetry, monitoring, reliability, and operational readiness.

• Ability to independently drive technically ambiguous projects from problem definition through production.

• Solid collaboration and communication skills, particularly when working across team and organizational boundaries.

• Experience building services on Microsoft Azure or another large-scale cloud platform.

• Experience with identity, authentication, authorization, policy, governance, or enterprise administration systems.

• Experience with Microsoft Entra ID, Microsoft Graph, Microsoft 365, or Power Platform.

• Experience designing and operating highly available distributed services at enterprise scale.

• Familiarity with AI agents, agentic applications, LLM-based systems, or AI application platforms.

• Experience with service-to-service authentication, authorization models, REST APIs, event-driven architectures, and distributed workflow orchestration.

• Solid security mindset and experience with threat modeling, least-privilege design, auditing, or compliance-sensitive systems.

• Experience driving technical projects involving multiple engineering teams and complex dependencies.

#CAP #Agent365 #A365

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.