Internal Platform Engineer

Software Engineer, Internal Platform Location: San Francisco, CA

About Bland At Bland.com, our goal is to empower enterprises to make AI-phone agents at scale. Based out of San Francisco, we're a quickly growing team striving to change the way customers interact with businesses. We've raised $100 million from Silicon Valley's finest; including Emergence Capital, Scale Venture Partners, YC, the founders of Twilio, Affirm, ElevenLabs, and many more. The Internal Platform Team builds the systems Bland runs on: revenue, finance, HR, security, and operations. We've already shipped internal apps for billing, commissions, sales reporting, and marketing attribution. As the company scales, we make sure the business behind the product scales with it.

The Role Most engineers build software for customers. On the Internal Platform Team, you'll build the software that runs Bland itself. You'll design, build, and maintain internal applications, APIs, integrations, and automation used across finance, sales, marketing, HR, and operations. From replacing manual workflows with software to connecting systems that weren't designed to work together, you'll solve problems that directly affect how the company operates. You'll work directly with our Head of Platform Engineering, with plenty of room to learn, make technical decisions, and take ownership of projects from start to finish. This is a software engineering role first, with opportunities to work across data infrastructure, security, and cloud systems as the team grows.

What You’ll Do

• Ship internal software: Build applications, dashboards, APIs, and services that solve real problems across the company.

• Connect and automate: Integrate internal and external systems, automate workflows, and eliminate repetitive manual work.

• Improve existing systems: Debug issues, improve performance, add functionality, and maintain applications already used across Bland.

• Keep things secure: Build reliable authentication, permissions, and integrations that protect company systems and data.

• Own the outcome: Take projects from initial problem to production, including design, implementation, testing, deployment, and maintenance.

The Types of Problems to Own

• Turn spreadsheets into software: Finance manages a critical process through spreadsheets and manual updates. Build an application that automates the work and gives the team reliable, up-to-date information.

• Connect the disconnected: Two business systems need to share information but have incompatible APIs and data models. Build an integration that handles synchronization, failures, and edge cases.

• Eliminate busywork: Onboarding a new employee requires coordinating access across multiple systems. Build automation that makes the process faster, more reliable, and secure.

• Make the numbers make sense: Different teams are reporting conflicting revenue or sales figures. Trace the discrepancy, fix the underlying issue, and prevent it from recurring.

• Build for scale: A workflow that worked for 20 employees starts breaking as the company grows. Redesign it to handle higher volumes, more complex requirements, and fewer manual interventions.

• Keep things running: An existing internal tool starts producing incorrect results after an upstream change. Find the cause, fix it, and make sure it doesn't happen again.

Who We’re Looking For

• You want to own the whole thing: You'd rather design, build, and maintain a system end to end than polish one small piece of someone else's.

• You run toward ambiguity: Hand you a messy problem and you'll investigate it independently, figure out what needs to happen, and make it happen.

• Details matter: You test edge cases, question assumptions, and verify that what you ship actually works.

• You build with AI, and you own the result: You can explain your code, defend your decisions, and catch when AI gets it wrong.

• Strong fundamentals: You're comfortable building APIs, backend services, and applications, and working with databases. We primarily use TypeScript and Python, but you're free to choose whatever language you’re most comfortable with.

• You follow through: You take feedback seriously, fix issues, and don't leave things half-finished.

• You've shipped: You have 1+ years of professional software engineering experience, or equivalent experience building, deploying, and maintaining substantial technical projects.

Bonus Points If You Have

• Experience with internal applications, business process automation, data infrastructure, cloud services, or enterprise integrations.

How We Work We work hard, and we move fast. What you ship here gets used right away, so you'll see the impact in days, not quarters. Finance closes the month faster, sales spends less time on manual work, and teams across Bland get better tools to do their jobs. We're also deeply collaborative. You'll work side by side with engineering, finance, sales, and ops, and you'll always have teammates to think through a problem with. Everyone pitches in, shares context openly, and wants each other to win.

Benefits and Pay

• Healthcare, dental, vision, all the good stuff

• Meaningful equity in a fast-growing company

• Every tool you need to succeed

• Beautiful office in Levi's Plaza, SF with rooftop views