Senior Sales Specialist - AI Workforce

Overview Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to help guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

In the AI Workforce Specialists team, we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end AI Workforce transformation at scale through high-impact, value-driven customer engagements—helping organizations achieve meaningful business outcomes and unlock the full potential of AI-powered productivity. As a Senior Sales Specialist – AI Workforce, you will lead the charge in transforming how organizations adopt and scale AI-powered productivity across AI Workforce solutions (M365 Copilot, Copilot Studio, Copilot Chat, Agents, Viva, ME3, ME5, ME7, Frontline Worker, Windows 365, AVD, Windows 365 Link). You will build strategies with customers, collaborating across different groups inside the Customer environment to successfully enable them to drive and adopt AI transformation. You will also lead consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end AI Workforce solutions opportunities with internal stakeholders and partners to cross-sell and up-sell. This role empowers you to shape customer intent, build pipeline, and deliver measurable impact while deepening your expertise in AI sales motions and contributing to a high-performance, learning-driven culture.

We are currently looking for Senior Sales Specialist – AI Workforce professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Sales Execution: You will orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close AI Workforce opportunities.​

• Business Value & Consultative Selling: You will foster and expand Microsoft’s relationship with Customer Business Decisions. Hunt new AI Workforce opportunities by identifying and engaging with key business contacts. Understand customers’ business and technology priorities, governance, decision and budget processes, and land the value proposition of AI Workforce solutions.​

• Scaling and Collaboration: You will lead the planning, orchestration and execution of AI Workforce opportunities with internal stakeholders and partners to cross-sell and up-sell.​

• Technical Expertise: You will lead AI Workforce BDM and ITDM conversations, share best practices, present solutions with a differentiated value proposition, use cases and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.​

• Sales Excellence: You will lead and plan for accounts across territories, do compete plans and business analysis to pursue high-potential customers and manage AI Workforce solutions across the organization.

• Embody our culture and values

Qualifications Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 4+ years of experience in technology-related sales or account management• OR equivalent experience.

Other Requirements

• Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.

Preferred Qualifications

• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management

• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management

• OR equivalent experience.

• 6+ years solution or services sales experience.

• 6+ years of experience forecasting, developing demand and building pipeline, and leading/orchestrating complex, matrixed teams.

• 2+ years of experience with Generative and Agentic AI

• Experience with Microsoft Copilot and/or Generative AI Technologies

• Familiarity with AI/ML concepts and Copilot architecture

• Experience building AI Agents

• Strong communication and customer engagement skills

Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Solution Area Specialists IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.