Operations Support Specialist

We are looking for a talented Operations Support Specialist to join our team specializing in Manufacturing for our Cummins Drivetrain and Braking Systems facility in Maxton, NC .

Job Summary:

Performs non production activities which support the manufacturing processes in accordance with quality and productivity requirements safely in a manufacturing environment with limited guidance

In this role, you will make an impact in the following ways:

• Champion Safety Culture

You'll actively identify and report hazards, promote safe behaviors, and ensure compliance with HSE standards—helping create a safer workplace for everyone.

• Environmental Stewardship

By recognizing how your work affects the environment and minimizing negative impacts, you'll support sustainability efforts and responsible operations.

• Quality Assurance Advocate

Your attention to detail in inspections and raising concerns will help prevent defects, reduce costs, and maintain high product standards.

• Reliable Execution of Duties

Performing your role with consistency and competency ensures smooth operations and contributes directly to meeting production goals.

• Continuous Improvement Contributor

You'll support initiatives that enhance safety, quality, and efficiency—driving innovation and operational excellence.

• Resource Stewardship

Maintaining a clean and organized workspace and caring for company resources reflects professionalism and supports productivity.

• Collaborative Team Member

Through effective communication and teamwork, you'll help build a supportive environment that fosters shared success and problem-solving.

• Lifelong Learner

Engaging in training and development ensures you're growing with the business and staying aligned with evolving needs and standards.

To be successful in this role you will need the following:

• Strong Communication Skills

You must be able to tailor your communication style to different audiences—whether you're collaborating with peers, reporting safety concerns, or sharing improvement ideas.

• Courage to Speak Up

Success requires the ability to address difficult issues head-on, advocate for safety and quality, and voice concerns that could impact performance or well-being.

• Results-Driven Mindset

You’ll need to stay focused and productive even in challenging situations, consistently meeting goals and contributing to manufacturing excellence.

• Accountability and Ownership

Holding yourself and others accountable ensures commitments are met and standards are upheld—especially in safety, quality, and delivery.

• Health & Safety Leadership

You must actively model safe behaviors, report hazards, and participate in safety initiatives to help build a culture of interdependence and injury prevention.

• Manufacturing Process Knowledge

Understanding how manufacturing systems work—and how to improve them—will allow you to implement changes effectively and support continuous improvement.

• Appreciation for Diversity

Recognizing and valuing different perspectives will help you collaborate more effectively, solve problems creatively, and contribute to an inclusive workplace.

• Commitment to Learning and Growth

Ongoing training and development are essential to stay aligned with evolving business needs and to grow your impact over time.

Education, Licenses, Certifications:

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.

Responsibilities – Essential Functions:

Technicians have the responsibility and authority to:

• Understand what constitutes producing a quality product that meets customer expectations.

• Read, comprehend, and execute written instructions.

• Operate machinery according to set procedures – meeting productivity goals in a safe, quality, and environmentally sound, cost-effective manner.

• Be able to properly operate manufacturing equipment.

• Use precision measuring instruments such as calipers, dial indicators, and micrometers to determine adherence of product characteristics to prescribed specifications.

• Safely operate a fork truck, if assigned, and possess a valid company forklift license.

• Initiate action, up to and including stopping the line, to prevent the occurrence of any nonconformities relating to product, process, and quality systems.

• Identify and record any product, process, and quality system problems.

• Initiate, recommend, or provide solutions through designated channels.

• Verify the implementation of solutions.

• Control further processing, delivery, or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected as defined by applicable procedures and/or delegation of the area manufacturing manager or designee.

• Perform rework and repair operations on nonconforming material.

• Perform preventative maintenance to all equipment and, in some cases, notify the proper maintenance personnel of necessary repairs.

• Perform safety and housekeeping duties to ensure a safe working environment.

• Participate actively in the team to achieve team goals.

• Maintain flexible work culture with the ability to learn and effectively operate all equipment.

• Comply with all Meritor written environmental (ISO 14001) and quality (TS16949) policies.

• Support development of a continual improvement, employee involvement culture.

• Set high expectations for themselves and the team.

• Hold themselves and team members accountable for superior results.

• Maintain best practice safety and housekeeping standards with continuous emphasis on 5S.

• Support development of the team to work with all levels of the organization.

• Support development of the team to track key performance data, identify variances, and determine root causes, implement corrective action, and documentation to meet or exceed goals.

• Flexible to work any shift and overtime to meet the customer requirements and other work assignments as required.

• Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education.

• Works under limited supervision for routine situations.

• Provides assistance and training to lower-level employees.

• Some troubleshooting is required for repeat mechanical issues.

• All other job tasks as required by leadership.

Qualifications:

• High school diploma or GED is preferred but not required.

• Must have two (2) years of experience in mechanical assembly, fabrication, or electrical/electronic field.

• Must understand and be able to use basic math, fractions, basic algebra, decimals, and metrics.

• Must be able to read and understand work instructions.

• Must be flexible and be able to work in a team environment.

• Must be able to use precision measuring instruments such as micrometers.

Physical Demands:

Ability to physically access all areas of the plant with reasonable accommodations and ability to communicate clearly with the management staff and other production technicians. During any regular shift, individuals may be required to physically: stand (5-6 hours); use both hands to grasp tools and parts, and push and pull (3-4 hours); use of head and neck in a static or turning motion (3-4 hours); and looking forward, side to side, and down (7-8 hours). Manual assembly also involves some amount of bending, reaching, lifting, and turning. Some departments within the business may require occasional or intermittent lifting of up to 35-40 lbs. without hoist assistance and greater than 45 lbs. with hoist assistance.

Base Rate: $18.00 - $25.00/hr

Job Manufacturing

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2441290

Relocation Package No

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.