Account Relations II Representative

Account Relations II RepresentativeLocationUS-NY-MelvilleCompanyCanon U.S.A., Inc.Requisition ID34985CategoryAdministrative/ClericalPosition TypeFull-TimeWorkstyleHybridAbout the RoleCanon U.S.A., Inc., a respected leader in the Imaging and Office Equipment industry, has an opportunity in Melville, NY to support the ISG (Imaging Solutions Group) promotions. The Account Relations Representative provides promotional expense management for a group of accounts. The day to day management of these accounts consists of creating urgent, time sensitive pricing agreements ensuring correct pricing, validating and issuing promotional credits, managing and reconciling sales budgets/funds. This position communicates daily with sales, sales support, credit, CITS (Canon Information and Technology Services) and other internal and external entities.If you have advanced Excel experience providing sales support, this may be the job for you! The successful candidate will proactively identify credit issues, request supporting documentation, resolve issues and more.This position is full time and offers a hybrid work schedule requiring you to be in the office Monday Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.Your ImpactResponsible for executing client-driven initiatives and ensuring operational excellence to maximize client satisfaction and growth within the Wholesale and Retail sales channels.The Account Relations Representative II role requires the management of all aspects of assigned accounts, including:- Entering and maintaining Account Promotional Funds (APFs)- Tracking and managing budgets- Reconciling sales funds and budgets- Validating claims and supporting documentation- Researching and resolving chargebacks- Meeting with Sales, Product, and Credit teams- Communicating with Dealers/Partners and internal Sales teams- Issuing credits- Managing the overall financial and operational activities associated with assigned accountsAbout You: The Skills & Expertise You BringIn accordance with applicable law, we are providing the anticipated annual rate for this role: $19.46 - 29.13 an hour- Typically requires general education and/or vocational training plus 1 to 2 years of related experience.- May require some travel (valid driver's license and acceptable driving record necessary).- May require working weekends and evenings for events.Company OverviewAbout our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging lead