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Staff Assistant I, Airport Hub/Gateway

American Airlines

New York City, NYJob$35–50K/yrSeen todaySeen in employer's feed today

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At a glance

Compensation
$35–50K/yr
Location
New York City, NY
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Staff Assistant I supports American Airlines’ Airport Hubs & Gateway Team in the Customer Experience Division. The role handles office and clerical duties, employee onboarding coordination, station events, and assistance with management presentations and special projects. It also supports operational functions such as attendance and compliance, equipment distribution, payroll coordination, and operation coverage.

Skills & qualifications

RequiredNice to have

Skills

Microsoft OfficePolicy KnowledgePrioritizationAttention to DetailDeadline ManagementMultitaskingSelf-MotivationOrganizational SkillsSoftware Adaptability

Qualifications

High School Diploma or GEDPrevious Office Clerical Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

The pay range for this role is $35,000 to $50,000, taking into account the qualifications and experience of the selected candidate.

Why you'll love this job

  • Thisjob is a member of the Airport Hubs & Gateway Team within the Customer Experience Division.

  • Responsible for handling one or more of the following as their primary role:

  • Attendance and compliance

  • Distribution of equipment and supplies

  • Coordinating payroll

  • Coordinating and maintaining operation coverage and lost time

  • Managing new hire and transfer boarding

What you'll do

  • Performs a wide variety of office duties including: coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering and distributing office supplies, reconciling P-card spending, tracking anniversaries/birthdays, and arranging travel and hotel accommodations

  • Provides assistance with preparation of management presentations and special projects as required

  • Troubleshoots and escalates office technology issues, including telephone and copier machines

  • Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc.

  • Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School diploma or GED equivalency

  • Previous office/clerical experience

Preferred Qualifications- Education & Prior Job Experience

  • N/A

Skills, Licenses & Certifications

  • Knowledge of MS Office Products including Word, Excel, Powerpoint, etc.

  • Knowledge of policies, procedures, and corporate structure

  • Ability to prioritize work, be detail oriented and meet deadlines

  • Ability to perform in a fast paced environment and handle multiple tasks simultaneously

  • Ability to be self-motivated with strong organizational skills

  • Ability to grasp concepts and functionality of specific software and programs

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

How this job compares

Set against the 1,873 open Administrative Assistant jobs on Olive Jobs, counted November 3, 2026.

Pay
  • This posting$35–50K/yr
  • New York median$46–55K/yr57 salary ranges
  • US median$50–66K/yr221 salary ranges

This range's midpoint, $43K, is 15% below the New York median midpoint ($50K) — in the lowest quarter of Administrative Assistant salary ranges in New York.

Openings
Olive Jobs lists 315 open Administrative Assistant jobs in New York and 1,873 across the US. Under 1% of them nationwide are listed as remote or flexible.
Experience
Administrative Assistant postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (916 postings).
Education
This posting asks for a high school diploma; 1,006 of the 1,873 open Administrative Assistant jobs (54%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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