Sales Assistant, Main Floor, Bergdorf Goodman

WHO WE ARE:

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences. Job Description:

WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

YOU WILL BE: The Floor Assistant leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman's values of Excellence, Imagination & Graciousness. Succeeding in a fast-paced luxury environment, you will support the department in delivering seamless, personalized experiences to our most discerning clients. Balancing front-facing service with essential operational responsibilities, you will play an important part in upholding the highest standards of excellence while growing within a premier retail setting.

WHAT YOU WILL DO:

• Remain active and visible on the sales floor, providing a welcoming presence and greeting clients
• Partner with management to support store openings and closings
• Assist Sales Associates with inbound interselling by offering product knowledge and on-the-floor support
• Build working relationships with associates across all departments
• Organize appointment scheduling and manage client interactions to ensure a seamless experience
• Maintain client information to nurture lasting relationships
• Process transactions efficiently at the POS
• Handle post-appointment follow-up, including order tracking, alterations coordination, and sending thank-you notes
• Support digital selling projects and help enhance the team's social media presence
• Help organize exclusive gifting programs and special experiences for top clients
• Ensure all unsold merchandise is returned to stock
• Maintain the cleanliness and presentation of fitting rooms, coordinating with housekeeping and maintenance as needed
• Support inventory management, including reconciliation and stock accuracy
• Help maintain merchandise protection standards and overall floor organization
• Demonstrate strong attention to detail and the ability to manage multiple priorities simultaneously
• Exhibit excellent organizational skills
• Stay up to date with POS systems and client management tools to improve workflow
• Perform additional tasks as needed to support business operations

WHAT YOU WILL BRING:

• A strong interest in fashion and a desire to learn and grow in luxury retail
• The ability to thrive in a fast-paced environment while maintaining excellent service standards
• A solution-oriented mindset with the ability to adapt and resolve challenges quickly
• A collaborative, “win together” mindset
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Flexibility to work evenings, weekends, and holidays
• Comfortable working in a remote environment

YOUR LIFE AND CAREER AT BERGDORF GOODMAN:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS: The hourly rate for this position is between $22-$24 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].

Salary Range $20.79 - $25.99* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.