
Business Systems Analyst 1 (NY HELPS)
Rotterdam, NY · HybridFull-time$70–89K/yrSeen todaySeen in employer's feed today
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Job overview
New York State Taxation & Finance seeks a Business Systems Analyst 1 to analyze business systems and support projects through requirements gathering, solution assessment, testing, and implementation. The role also develops process documentation and test scenarios, evaluates test outcomes, conducts research, and communicates with stakeholders. Candidates may qualify through business analysis experience or specified education substitutions; the position may also be filled as a two-year traineeship.
Skills & qualifications
Skills
Qualifications
Full job description
NY HELPS Yes
55-b/c Eligible Yes
Agency Taxation & Finance, State
Title Business Systems Analyst 1 (NY HELPS)
Occupational Category Other Professional Careers
Salary Grade 18
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $69964 to $88970 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Internship No
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? Yes
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County Schenectady
Street Address 93 W. Campbell Rd
City Rotterdam
State NY
Zip Code 12306
Duties Description The incumbent of this position will perform the following essential functions:•Perform business systems analysis on various projects in CCD. This will include facilitating communications with both internal and external customers; requirements gathering, planning, solution assessment and validation; and testing and implementation. •Write business analysis standards and process documents; create, analyze and revise flow charts, process models and technical specifications. •Create use case and test scenarios for user acceptance, functionality, and other types of testing.•Evaluate the outcome of systems testing; confirming results are consistent with system or business process specifications. •Communicate effectively, both verbally and in writing, with staff, other Department personnel, and outside customers using a variety of media.•Independently conduct comprehensive research and develop recommendations based on analyzed data. •Be able to work efficiently as a part of the team and individually.•Maintain an up-to-date knowledge of policies and procedures, computer technology and applications, and various other resource tools. •Submit administrative records and forms timely and accurately. Prepare and submit required reports. •Comply with Office of Human Resource Management, Affirmative Action, Code of Conduct, Ethics, and Internal Control rules, policies and procedures. •Adhere to the Department's time and attendance rules and regulations
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIUM QUALIFICATIONS:Business Systems Analyst 1 journey level:Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.Business Systems Analyst Trainee 2:Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.Business Systems Analyst Trainee 1:Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders. Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.Note: Advanced Placement in a traineeship is at the discretion of the hiring agency.________________________________________________________COMPETITIVE MINIMUM QUALIFICATIONS:The selected candidate must be eligible for transfer under Civil Service Law or reachable on the appropriate eligible list for this title and location in accordance with the provisions of Civil Service Law, Rules, and Regulations. ________________________________________________________This position may be filled as a two-year traineeship dependent on education and experience:•Trainee 1 is equated to SG-14, $53,764•Trainee 2 is equated to SG-16, $59,994After successful completion of the two-year traineeship, SG- 18 starting salary is $69,964
Additional Comments Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.Telecommuting will be discussed during the interview.
Some positions may require additional credentials or a background check to verify your identity.
Name Christine Rouse
Telephone 5184571705
Fax
Email Address [email protected]
Address
Street W A Harriman State Office Campus
Building 9
City Albany
State NY
Zip Code 12227
Notes on Applying Qualified Candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume and cover letter.https://www7b.tax.ny.gov/HELP/gateway/HELP.home*Former and current NYS employees may be contacted for their social security number for verification purposes.-------------------FOR NY HELPS APPLICATIONS-------------------Transcripts must show:1. Your name2. School name3. Degree was awarded 4. Date degree was awarded5. Foreign degrees must have an approved evaluation: https://www.cs.ny.gov/jobseeker/degrees.cfmNote: It is essential that you describe your qualifying education and/or experience as completely as possible on your resume; your resume must describe in detail how your experience meets the minimum qualifications described above. Omissions or vagueness may not be interpreted in your favor. Failure to provide acceptable transcripts when educational credentials are required will result in disqualification.
How this job compares
Set against the 869 open Business Systems Analyst jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$70–89K/yr
- New York median$91–135K/yr39 salary ranges
- US median$95–160K/yr586 salary ranges
This range's midpoint, $79K, is 31% below the New York median midpoint ($114K) — in the lowest quarter of Business Systems Analyst salary ranges in New York.
- Openings
- Olive Jobs lists 57 open Business Systems Analyst jobs in New York and 869 across the US. 23% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- M&T Bank5 open
- New York State Civil Service (this employer)5 open
- Moody's Analytics, Inc.4 open
- Experience
- This posting asks for at least 4 years of experience; Business Systems Analyst postings that state a minimum ask for 5 years at the median (762 postings).
- Education
- 192 of the 869 open Business Systems Analyst jobs (22%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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