Director Quality Improvement and Patient Safety

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Clinical Practices of University of Pennsylvania

Department: Ortho PMUC6 Administration

Location: Penn Medicine University City- 3737 Market St

Hours: Full Time

Summary:

• Using the Blueprint for Quality as the key framework for action, this individual will work across clinical departments, UPHS entities and the continuum of care to assure that we provide the highest quality of care and experience to our patients and prevent all unnecessary harm to all assigned the department patients across Penn Medicine. This position reports to the Vice Chair for Quality with a dotted line to the COO of the Department. This role requires significant autonomy and works under limited supervision. Key areas of responsibility include: • Develops and leads complex interdepartmental and multi-entity performance improvement projects that address identified gaps in performance or aspirations for higher levels of outcomes.• Leads the assessment and action planning of all relevant internal and external comparative data for quality, safety, and efficiency, relative to assigned the department patient care and patient experience outcomes to support UBCLs, the department disease teams and other relevant groups focused on population specific care.• Continually monitors the external environment for changes/new developments that affect quality and safety and works with leadership to make proactive changes so the department and organization is on track to meet the changing environment.

Responsibilities:

• Aligns internal and external comparative data relevant to quality, safety, efficiency, and innovation for improving patient outcomes and improving the overall patient experience. Responsible for reporting metrics to the department executive committee and other relevant stakeholders.

• In conjunction with the department leadership, organizes the department specific disease teams including working with the assigned disease team physician leaders to risk stratify the patient populations, develop clinical pathways and track quality metrics.

• Provides support and organization to the department leadership for accountable care initiatives such as bundled payments and other mechanisms designed to drive value based care.

• Oversees and assigns PI Staff to facilitate efforts of the department disease teams in the development of clinical pathways.

• Serves as co-chair of the department quality committee, with physician and/or nursing lead.

• Develops and leads complex interdepartmental and entity performance improvement projects.

• Collaborates with the department leadership, Corporate Performance Improvement and Penn Medicine Academy to ensure that key learning from PI efforts are disseminated and adopted across the department.

• Assures that performance improvement projects in the ambulatory setting are aligned with priorities that have been established by the Clinical Operations Steering Committee and subcommittees on clinical quality, access and service excellence.

• Provides coordination of the department UBCLs and Practice Based Clinical Leadership (PBCL) activities across all entities.

• Coordinates and aligns the department clinical registries/databases across the entities.

• Oversees all the department specific certifications and external data requirements for Centers of Excellence.

Credentials:

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)

• 5+ years demonstrable clinical quality improvement experience in related clinical specialty

• 3+ years clinical quality management experience

• Prior history of significant quality improvement accomplishments

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 351509