Housekeeping Director

Overview

Healthcare Services Group (HCSG) is seeking an experienced Housekeeping Director to oversee all housekeeping and environmental service operations at our partner hotel property. In this role, you will be responsible for directing daily departmental operations, controlling budgets, managing inventory, and fostering a positive, quality-driven environment. As a key leadership figure, you will also step in to support leadership by assuming Assistant General Manager duties when necessary.

If you thrive in a fast-paced environment and possess a strong background in team leadership and operational control, we invite you to apply!

Pay Rate

USD $75,000.00 - USD $85,000.00 /Yr.

Available Benefits for All Employees

At Healthcare Services Group (HCSG), we foster growth, recognize achievement, and offer competitive benefits to support our leadership team:

• Comprehensive Benefits Package - Medical, Dental, and Vision

• Free Telemedicine Services* on Day 1

• Paid Holidays & Vacation

• 401(k) Retirement Savings Plan

• Get paid when you need it with PNC EarnedIt

• Financial Wellness Support from PNC Workplace Banking

• Free Prescription Discount Program

• Employee Assistance Programs

• Training & Development Opportunities

• Employee Recognition Programs

• Employee Stock Purchase Plan

Benefits Link

Click here for more benefits information (https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee\_Benefits\_for\_Job\_Descriptions\_\_7\_.pdf)

or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee\_Benefits\_for\_Job\_Descriptions\_\_7\_.pdf

*Not available in AR.

Responsibilities

• Direct and administer daily housekeeping operations to ensure guest rooms, corridors, and public areas meet company and brand quality standards.

• Lead daily morning huddles, assign work schedules, and recruit, train, coach, and evaluate housekeeping personnel.

• Conduct daily property walks and documented inspections of guest rooms and public spaces, communicating findings and resolving inadequacies promptly.

• Review operating statements, explain variances, control labor/expenses, and participate in annual budget planning.

• Maintain appropriate par levels of guest supplies, cleaning chemicals, linens, and uniforms; write requisitions for replacement furniture or redecoration as needed.

• Address and resolve guest concerns regarding housekeeping services or equipment in a prompt, courteous manner.

• Collaborate closely with hotel leadership, step in to clean or support frontline tasks when necessary, and assume Assistant General Manager duties in their absence.

• Enforce adherence to key controls, preventive cleaning programs, OSHA guidelines, MSDS compliance, and fire/safety/security procedures.

Qualifications

• Minimum of 1 year of housekeeping leadership or supervisory experience required (hospitality/hotel environment preferred).

• High school diploma or equivalent preferred.

• Knowledge of chemical mixing, infection control procedures, equipment operation, and safety/MSDS protocols.

• Excellent oral and written communication skills with the ability to lead meetings and interact professionally with guests, clients, and staff.

• Ability to perform physical activities, work flexible shifts including weekends/holidays, and complete routine tasks with consistency and independence.

• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.

• Must be able to work around cleaning products.

• Demonstrated leadership capability with success in coaching and managing frontline staff.

• Strong organizational, time management, and multi-tasking skills.

• Basic math and financial acumen for managing departmental supplies and budgets.

• Ability to exercise independent judgment and problem-solve effectively.

• Customer-service oriented with a professional, tactful, and cooperative demeanor.

Ready to Join Us?

If you're looking for an opportunity to grow your career and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

EEO Statement

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

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Job LocationsUS-DE-Wilmington

Updated Date11/13/2026

Requisition ID2026-727411

Shift1st Shift/Day Shift

TypeRegular Full-Time

Location : Postal Code19801

Division : NameDivisionN