Management Assistant

AMHERST Management Assistant ll Performs routine and complex administrative, procedural, and customer service duties for the effective operation of the Town Clerk?s Office. Maintains records, responds to inquiries, issues licenses and permits, posts public meetings, assists with voter registration and elections, and performs related statutory and administrative functions, all in accordance with applicable laws. Exercises sound judgment regarding confidentiality and provides professional, courteous service to the public. MAJOR DUTIES: Performs routine clerical and administrative duties, such as answering phones, providing in person customer assistance, data processing, and bookkeeping. Responds to inquiries both internally and externally. Receives and responds to the department?s daily mail, e-mail, and voice mail. Maintains and balances daily cash drawer. Prepares periodic election worker payroll. Records and posts notices of meetings of boards and committees. Assists in the preparation of materials for elections and annual census. Serves as Notary Public, maintaining routine and consistent full-time office schedule. Performs records searches and composes, types, and edits correspondence, reports, and other items requiring judgment as to content, accuracy and completeness. Assists in the registration of voters and certification of nomination papers and petitions. Exercises thorough knowledge of basic election and registration laws. Maintains and preserves department records including filing systems, control records and indexes. Enters, reviews, and updates data for dog licensing, apartment complex lists, underground storage tank registrations, business certificates and other department records and reports. Performs other related duties as customary and assigned. MINIMUM QUALIFICATIONS: High school degree or equivalent; PLUS two (2) years of clerical office experience; OR any equivalent combination of related education and experience Certification as Massachusetts Notary Public or ability to receive certification(s) within six (6) months of hire Proficiency with Microsoft Office applications, including Word, Excel and familiarity with Access Ability to use electronic language translation programs Knowledge of modern office practices and procedures Basic knowledge of accounting principles and practices Skill in operation of listed tools and equipment Ability to effectively meet with and provide customer service to a diverse public; ability to communicate effectively verbally and in writing Ability to remain calm in stressful situation PREFERRED QUALIFICATIONS: Bilingual capabilities desired.