Business Analyst Strong Written And Verbal Communication Skills Excellent Presentat
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Job overview
The Technical Specialist will support NCDOT Permits and District Offices business processes as a solution design lead. The contractor designs and improves SharePoint and web-based solutions, translates business requirements into user stories, prototypes workflows and a virtual/help agent, and tests deliverables. The role also consults with business clients to streamline processes and provides direction and mentorship to junior technical staff.
Skills & qualifications
Skills
Qualifications
Full job description
Business Analyst Strong Written And Verbal Communication Skills Excellent Presentat
Requirement id 159499
Job title Specialist
Job location in Raleigh, NC
Skills required Business Analyst, Quality Assurance Analyst, Strong Analytical And Conceptual Skills, Strong Written And Verbal Communication
Open Date 06-Nov-2026
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Business Analyst, Quality Assurance Analyst, Strong Analytical And Conceptual Skills, Strong Written And Verbal Communication
Start date : 11/13/2026
End Date : 11/12/2027
Submission deadline :11/9/2026
Client Info : NCDOT
Note:
-
Remote
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Either Webcam Interview or In Person
Description:
NCDIT-T Web Services ECM is seeking a Technical Specialist – Mid-Level to support the NCDOTs Permits and District Offices business processes as a solution design lead.
The contractor will design, support, and continuously improve the SharePoint and web-based solutions that power the Permits and District Offices tools — including translating business requirements into well-defined user stories, prototyping and building the Permits (virtual/help) agent and related workflows, testing and debugging deliverables, and training users on new processes and systems. This role functions in a lead capacity for the design and ongoing enhancement of these tools, consulting directly with business clients to re-engineer and streamline their processes.
The ideal candidate has 8+ years of relevant experience and proven expertise as a Business Analyst/Solution Designer working with custom SharePoint solutions, Power Platform workflows, and enterprise-level content management. Success requires advanced skills in business process re-engineering, requirements translation, Software Development Life Cycle/Agile methodology, quality assurance, and system integration, along with the ability to independently lead the design, support, and continuous improvement of mission-critical tools and to provide direction and mentorship to junior-level technical staff with minimal supervision. Familiarity with NCDOTs Permits, District Offices, and Transportation Life Cycle business processes is critical to perform at this level.
Key Responsibilities:
Designs and builds custom SharePoint and web-based solutions for the Permits and District Offices tools.
Gathers requirements from business clients and translates them into user stories for the Development Team.
Prototypes, tests, and debugs applications and processes, including the Permits virtual/help agent.
Prioritizes and tracks work items to ensure timely, high-quality delivery.
Re-engineers business processes and identifies quick wins for District Offices and legislative fee prep.
Tests deliverables and develops training materials and documentation for new processes and systems.
Leads and mentors junior-level technical staff, providing direction, guidance, and oversight on design and development tasks.
Supports and continuously improves the live Permits and District Offices tools across stakeholders, developers, and end users.
- Preferred:
Demonstrated success in balancing customer needs with organizational policies, constraints, and project goals
Experience in providing technical guidance and mentorship to junior technical staff
Knowledge of NCDOT Permits processes and District Office operations
Knowledge of NCDOTs Transportation Life Cycle business processes
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159499 while calling.
EOE Protected Veterans/Disability
How this job compares
Set against the 6,132 open Business Analyst jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This postingNot listed
- North Carolina median$87–146K/yr116 salary ranges
- North Carolina median$45–56/hr30 hourly ranges
- Openings
- Olive Jobs lists 217 open Business Analyst jobs in North Carolina and 6,132 across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most in North Carolina
- EY15 open
- Lowe's14 open
- Old Dominion Freight Line12 open
- Experience
- This posting asks for at least 8 years of experience — more than three in four Business Analyst postings that state a minimum ask for (median 4 years, across 4,936 postings).
- Education
- 2,481 of the 6,132 open Business Analyst jobs (40%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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