Secret NOC Technician

Job Description

A client of Insight Global is looking for a NOC Technician to sit fully onsite at Scott AFB, or Hill AFB. This role is responsible for supporting day-to-day network operations within a mission-critical environment, including the configuration, monitoring, analysis, and troubleshooting of customer circuits across optical transport systems, multiplexers, routers, and switches. They will perform real-time circuit restoration and alternate routing during planned and unplanned outages to maintain customer connectivity and minimize operational impact. Responsibilities include proactively monitoring network performance and alarms, executing hardware and software changes, managing service-impacting incidents, and documenting all troubleshooting and resolution activities. The position works closely with internal teams, government agencies, and customers to ensure maximum network availability while assessing and resolving complex issues.

Compensation:

$28/hr to $32/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

Skills and Requirements

• Active Secret
• Security+ or equivalent
• HS Diploma and 2-4 years
• Must be willing to support all 3 shifts of a 24x7 operation
• Experience monitoring, troubleshooting, and restoring transport and IP network services to maintain maximum uptime.
• Experience performing circuit reroutes and outage recovery during planned and unplanned network disruptions.
• Ability to manage network alarms, incidents, and change activities including hardware and software updates.
• Utilize Cisco, Juniper, MPLS, optical transport, and related networking technologies in a 24x7 operational environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].