Credit Specialist - Columbus, OH

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Credit Specialist I for our Columbus, OH location. As a Kimball Midwest associate, you'll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots-where employees are recognized as individuals and our culture remains a top priority. Responsibilities * Collaborates with the Sales team to evaluate and approve customer credit applications, ensuring alignment with company credit policies * Resolves credit hold issues to facilitate timely order processing * Conducts thorough credit investigations using Dun & Bradstreet, Experian, online resources, and customer-provided references to assess creditworthiness and establish appropriate credit limits * Handles escalated credit approval matters promptly and professionally, ensuring minimal disruption to business operations * Monitors credit exception reports and proactively communicates with Sales Representatives to determine appropriate actions on held orders, considering customer history, payment behavior, and credit terms * Reviews and adjusts credit limits for accounts with evolving credit needs, ensuring limits reflect current financial standing and business requirements * Prepares and submits credit refund requests to the Credit Manager for review and approval, ensuring accuracy and compliance with internal procedures * Generates and distributes accounts receivable statements upon customer request, supporting transparency and timely payment * Performs other duties as assigned by the Credit Supervisor, Credit & Collections Manager, or Controller Qualifications * High School Diploma, GED, or equivalent * Previous credit specialist or similar experience preferred * Previous MRO experience preferred * Previous B2B credit experience is preferred * Previous experience with Experian or similar is preferred * The ability to perform extensive work over the phone * Intermediate computer literacy in Microsoft Office applications * The ability to maintain confidentiality when handling sensitive information * The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions * The successful completion of a ninety (90) day orientation period Additional Information This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00am-6:00pm. We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify. Equal Opportunity Employer, including disability/vets