Credit Administrator

About this role Competitive Pay:This position offers an hourly wage ranging from $27.88/hr. to $29.80/hr., depending on experience and qualifications. Position: Credit Administrator Reports To: Finance Position Summary: The Credit Administrator evaluates customer creditworthiness and makes sound credit decisions that support timely order release while minimizing risk to the organization. This role reviews credit applications, financial information, references, and account history to establish credit limits, and monitors daily credit activity, holds, and requests in line with company policy and DOA guidelines. Success requires strong analytical skills, attention to detail, sound judgment, and effective communication with customers, Sales, Operations, and other internal stakeholders. What You'll Do: - Demonstrate strong attention to detail and research skills when assessing creditworthiness and financial risk. - Apply analytical thinking and sound judgment when evaluating credit applications, account activity, credit exposure, and credit increase requests. - Communicate credit decisions, requirements, and expectations effectively to customers, Sales, and internal stakeholders, both verbally and in writing. - Review credit applications and supporting documentation for completeness, accuracy, and compliance with credit requirements. - Analyze Dun & Bradstreet (D&B) financial and credit information to assess creditworthiness and determine appropriate credit limits and terms. - Obtain and review customer credit references as part of the credit evaluation process. - Conduct periodic credit reviews, including research of financial history and payment performance, when evaluating credit increases or changes to existing credit arrangements. - Review daily credit-hold orders due to credit limits, past-due balances, or other credit concerns; determine release eligibility and communicate required action items. - Complete AR Credit JIRA ticket requests accurately and within established service-level expectations. - Follow the Delegation of Authority (DOA) approval process and obtain required approvals for orders exceeding established thresholds. - Manage an assigned Credit Inquiry inbox, prioritizing and responding to requests within established service-level and departmental goals. - Maintain accurate documentation of credit decisions, customer reviews, approvals, and account activity. - Collaborate with Collections, Sales, Operations, and other internal teams to resolve credit-related issues while maintaining appropriate risk controls. What You'll Need: - 2+ years of experience in Credit, Accounts Receivable, Collections, Finance, or a related field. - Experience using Dun & Bradstreet (D&B) or similar commercial credit reporting services. - Experience evaluating creditworthiness and financial information. - Knowledge of B2B/Commercial credit principles and risk assessment. - Strong analytical, research, and problem-solving skills. - Excellent attention to detail and accuracy. - Strong written and verbal communication skills. - Ability to exercise sound judgment and make informed business decisions. - Proficiency in Microsoft Office, particularly Excel and Outlook. - Ability to manage multiple priorities and meet deadlines. - Ability to handle confidential financial and customer information professionally. OTC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other chara