AVP- Business Delivery Manager

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Seven to ten years of experience leading complex, cross-functional projects as a Delivery Manager/Scrum Master with successful outcomes using agile and lean principles
• Strong analytical and proactive critical thinking skills for forecasting project delivery, scope management, risk assessment and mitigation strategies, problem-solving, process improvement and change management
• Strong facilitation skills in accelerating consensus building and decision making
• Strong stakeholder management and relationship building across complex cross-team stakeholders
• Strong leadership skills in coaching and training stakeholders in agile delivery management to deliver valuable outcomes
• Strong negotiation skills in de-escalating interpersonal, inter-team conflicts
• A high level of initiative and a flexible approach; capable of handling competing demands, ambiguity, and changing priorities
• Strong organizational skills for project delivery; self-motivated with strong attention to detail and follow through
• Strong interpersonal, written, and verbal communication skills
• Ability to work under pressure and handle critical situations with self-awareness
• Advanced knowledge of Microsoft Tools (Excel, PowerPoint, Word, Power BI, etc.)
• JIRA/Confluence experience is preferred
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use
• Fluency in English is required, and other languages are positively considered

Education

• Bachelor's degree or higher required
• Scrum Master certification required

Responsibilities The AVP-Delivery Manager leads complex, fast-paced global projects applying agile and lean principles to drive successful methodology and assessment framework outcomes.

• Lead complex, fast-paced methodology and assessment framework global projects applying agile and lean principles
• Coach project teams to foster collaborative, self-organizing and accountable environments, and ensure agile and scrum principles are applied, as relevant
• Facilitate scrum ceremonies (backlog, sprint, planning, retrospective) and project meetings, manage project risks, and motivate project teams to deliver high-quality work on time
• Understand customer needs, manage stakeholder relationships and ensure effective cross-functional communication
• Act as a servant leader facilitating collaboration, timely decision-making, conflict resolution, and delegation
• Conduct regular project risk analysis, measure against plan and scope, and support work breakdown into epics, user stories; support acceptance criteria for optimal outcomes
• Support planning, scheduling and oversee project coordination
• Report project progress leveraging JIRA and manage periodic project portfolio reporting
• Adaptability is essential to handle changing project requirements and ensure continuity

About the Team MMDG is responsible for the development and maintenance of Moody's Ratings credit rating methodologies and assessment frameworks. MMDG also provides and maintains credit rating quantitative tools (CRQTs), including models, scorecards and other related analytical tools used in the rating process. Our credit rating methodologies comprise quantitative and qualitative factors and go through rigorous research, constructive challenge, testing, verification and review before they are finalized. The development of this critical intellectual capital draws upon varied expertise in CSS, R&R, Technology and other functions. Teams within MMDG lead different parts of the end-to-end methodology and framework development and publication process, as well as the CRQT development and verification process. The Methodology Delivery Team is a team within MMDG that is responsible for delivering successful outcomes for methodology projects according to plan and scope. The team is also responsible for supporting the Methodology Analytics Team, Methodology Quantitative and Analytics Teams, and project working groups for agile coaching and training, meeting facilitation, risk assessments, sprint ceremonies execution and planning, and consistent application of agile and lean principles across projects.

For US-based roles only: the anticipated hiring base salary range for this position is $142,500.00 - $206,700.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications. For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act. Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the Securities Trading Policy on Moody’s Compliance Expo page

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.