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Service Engineer Apprentice/Trainee - Syracuse, NY

ManpowerGroup

Mattydale, NYApprenticeship$55K/yrSeen todaySeen in employer's feed today

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At a glance

Compensation
$55K/yr
Location
Mattydale, NY
Role Type
Apprenticeship
Work Authorization
Not specified

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Job overview

The Service Engineer Apprentice/Trainee joins a service organization supporting customer-focused machine repair, installation, and relocation. The role includes classroom, factory, and online training; shadowing Service Engineers at customer sites; and assisting with on-site calls. The apprentice program is competency-based and lasts two years before certification and promotion to Service Engineer. The position pays $55,000.

Skills & qualifications

RequiredNice to have

Skills

Mechanical AptitudePneumatic SystemsHydraulic SystemsElectrical SystemsElectronic SystemsAnalytical ThinkingProblem SolvingProfessional CommunicationCustomer Relationship BuildingDomestic and International Travel

Qualifications

High School Diploma or GEDCurrent Passport

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Our client, a leading provider of advanced manufacturing solutions, is seeking a Service Engineer Apprentice/Trainee - Syracuse, NY to join their team. As a Service Engineer Apprentice/Trainee, you will be part of the service organization supporting customer-focused machine repair, installation, and relocation. The ideal candidate will bring strong mechanical curiosity, a willingness to learn technical systems, and the drive to communicate professionally while working in fast-paced, real-world environments.

Job Title: Service Engineer Apprentice/Trainee - Syracuse, NY

Location: Syracuse, NY

Pay Range: $55,000

What's the Job?

  • Complete classroom, factory training, and online classes, and achieve passing scores of 80% or higher.

  • Shadow Service Engineers on service calls, traveling with the team to customer sites to observe troubleshooting and repair work.

  • Assist Service Engineers during on-site calls by learning through observation and supporting assigned tasks.

  • Progress through a competency-based apprentice program enrolled for 2 years before certification and promotion to Service Engineer.

  • Follow complex written and verbal instructions and complete required technical documents and reports in a timely manner.

What's Needed?

  • High school diploma or GED.

  • Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.

  • Analytical and problem-solving abilities to support troubleshooting in service environments.

  • Ability to communicate professionally and build positive customer relationships, including in stressful situations.

  • Ability to travel domestically and/or internationally for training and customer needs, including holding a current passport.

What's in it for me?

  • Structured training and development to learn how to repair, install, and move advanced machines.

  • Clear competency-based progression toward certification and promotion to Service Engineer.

  • Hands-on learning by shadowing experienced Service Engineers on real customer service calls.

  • Opportunity to develop strong technical documentation habits and professional communication skills.

  • Supportive environment focused on learning, performance, and continuous improvement.

Upon completion of waiting period consultants are eligible for:

  • Medical and Prescription Drug Plans

  • Dental Plan

  • Vision Plan

  • Health Savings Account

  • Health Flexible Spending Account

  • Dependent Care Flexible Spending Account

  • Supplemental Life Insurance

  • Short Term and Long Term Disability Insurance

  • Business Travel Insurance

  • 401(k), Plus Match

  • Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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