Program Manager Tech 2

Our client, a leader in the technology industry is seeking a Program Manager to join their team. As a Program Manager, you will be part of the partner onboarding and program operations organization supporting partner inquiries, validating and processing applications, coordinating policy and engineering requests, driving compliance activities, and improving operational efficiency through automation. The ideal candidate will have strong written and verbal communication with external developers, exceptional attention to detail for rule-based validation, and hands-on experience automating operational workflows with Power Automate and AI-assisted solutions, which will align successfully in the organization.

Job Title: Program Manager Tech 2

Location: Remote

Pay Range: $52/hr to $55/hr on W2

What's the Job?

• Manage the end-to-end partner workflow—application, onboarding, technical validation, launch, and recurring re-validation—while ensuring each stage is completed accurately and on time.

• Triage partner submissions and evaluate applicants against published eligibility criteria, validating technical and contact information and tracking agreement/terms signature status.

• Validate, submit, and track technical configuration and domain requests with the engineering team, coordinating validation testing and driving issue resolution so partners can progress.

• Own partner communication through a shared email alias and a public technical community forum—answering questions, providing clear next steps, and escalating sensitive items appropriately.

• Automate recurring operational workflows using Power Automate and AI tools, maintain process documentation, and support clean handover at engagement end.

What's Needed?

• 3–5 years of experience in technical program management, partner/developer operations, or technical account management, including running a structured multi-stage external partner process end to end (intake → eligibility review → technical validation → launch → recurring re-validation).

• Excellent written and verbal communication with external audiences, including the ability to deliver clear, accurate guidance and communicate outcomes diplomatically.

• Strong ability to read technical documentation and API references and translate them into practical guidance for third-party developers.

• Hands-on workflow automation experience with Power Automate (or equivalent low-code platform), including building intake/status workflows, templated notifications, deadline/escalation triggers, and automated reporting; practical use of AI tools to reduce repetitive work is highly desired.

• Technical work-item and documentation fluency (e.g., Azure DevOps or similar ticketing/board tools) plus familiarity with web protocols, APIs, and DNS/domain ownership; light scripting exposure (Python or PowerShell) is a plus.

What's in it for me?

• Direct ownership of partner onboarding operations with a daily line to the program PM and clear accountability for operational reliability.

• A build mandate: redesign recurring workflows and automate them with Power Automate and AI-assisted solutions to create a durable operational footprint.

• Real external-facing impact by supporting hundreds of third-party software companies through clear communication, validation, and issue resolution.

• Opportunity to improve operational efficiency through automation, documentation, and continuous process refinement.

• Chance to contribute to partner lifecycle management initiatives, including re-validations, inactivity reviews, and quarterly operational cycles.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.