Regional Case Manager Specialist

Located in the heart of scenic, rural Western Pennsylvania, Armstrong County Community Action Agency, d/b/a, Armstrong County Community Action Partnership (ACCAP), is a 501(c)(3) nonprofit agency incorporated in 1965. We are a community-based, grassroots organization serving individuals facing economic hardships. Our mission is to empower individuals and families in Armstrong County and surrounding areas through resource mobilization, sustainable solutions, and support thus fostering self-sufficiency and community strength. Our agency is seeking a talented individual to join our Housing team as a full-time Regional Case Manager Specialist. The following is an outline of the necessary tasks and duties: DUTIES AND RESPONSIBILITIES: 1. Position is based in Armstrong County (Kittanning) with intermittent travel to Butler and Indiana counties. 2. Responsible for developing an Individualized Service Plan (ISP) with the goal of assisting agency clients in obtaining the necessary supportive services to promote self-sufficiency. 3. Submit ISP plan for review and approval to direct supervisor. 4. Periodically review ISP to insure goals are being addressed and met. 5. Maintain regular and consistent communications with clients/potential clients in a timely and professional manner including initiating home visits as needed. 6. Write compressive and accurate case notes in a consistent and timely manner. 7. Maintain accurate client files and records according to specified funding sources, department regulations, and assigned caseload. 8. Insure delivery of services in a timely manner. 9. Provide budget and family finance management counseling. 10. Attend, and participate in, regular case management meetings with the Housing Department Manager. 11. Coordinate activities relating to clients with other social service agencies. 12. Insure client tracking activities are properly carried out as required by the Housing Department Manager in order to assess the self-sufficiency of the program participants following the client's release from the program. 13. Complete direct client services to the homeless, near homeless, or low-income residents involved in any housing or utility assistance, as well as any emergency food and shelter programs on behalf of the agency. 14. Complete and enter client data correctly into various database platforms. 15. Complete transmittals and vouchers pertaining to client services. 16. Network with the appropriate social service agencies, utility companies, landlords, real estate agencies, or any other group relating to client assistance in order to enhance coordination efforts and the delivery of services to agency clients. 17. Keep comprehensive and accurate records of client statistics and assist in preparation of all appropriate reports, including quarterly and year-end reports, for submission to the respective funding sources. All documents must be submitted to the Housing Department Manager for review and approval prior to submission. 18. Participate in the Homeless/Housing Advisory Committee meetings to share information about homeless, near homeless, and low income clients, as required. 19. Participate in the yearly program evaluation process. 20. Attend meetings as required by the Executive Director, Housing Placement Manager, or his/her designees. 21. Search and locate rental apartments for clients using all available resources including phone calls, emails, internet, newspapers, etc. 22. Perform rental inspections. 23. Coordinate with clients and landlord in obtaining signatures in leases. 24. Assist with other Housing Department tasks as needed. 25. Travel to on-site locations appropriate to duties and responsibilities when necessary, and as instructed by the Executive Director, Housing Department Manager, or his/her designees. 26. Abide by the agency policy that contacting state or federal funding sources is prohibited unless instructed by the Executive Directo , Housing Department Manager, or his/her designees. 27. Complete any and all duties assigned by the Executive Director, Housing Placement Manager or his/her designees. The successful candidate will possess the following qualifications: Must have a minimum of a high school diploma, or its equivalent (GED); Associates Degree or post-secondary education preferred (but not required) in psychology, sociology, counseling, education, communications, or related discipline. A minimum of one year related experience and program management experienced preferred, but not necessary. Computer literate and possess aptitude for learning new software programs Effective communications skills. Possess excellent organizational and problem-solving skills. Ability to ensure the successful creation and completion of departmental goals. Identify and resolve problems and accomplish goals. Demonstrate the ability to work independently with little or no supervision. Demonstrate the ability to work as a team. Familiarity with Microsoft Office and Excel helpful. Able to operate basic office equipment such as telephone, copy and fax machines, and postage machine.