Workforce Development Representative

Job Class: Workforce Development Representative

Agency: Department of Employment and Economic Development

• Job ID : 98022

• Location : Burnsville

• Telework Eligible : Yes, may be eligible for some telework

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 11/13/2026.

• Date Posted : 11/07/2026

• Closing Date : 11/16/2026

• Hiring Agency/Seniority Unit : Department of Employment and Economic Development / MAPE

• Division/Unit : Workforce Development

• Work Shift/Work Hours : Day Shift, 8:00AM - 4:30PM

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - Minnesota Association of Professional Employees

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Workforce Development Representative delivers high-quality career services to job seekers by providing individualized guidance, group instruction, and support navigating Minnesota’s workforce systems. The role helps customers—including Unemployment Insurance applicants, Veterans, and individuals who experience employment barriers—understand career options, improve job search skills, and access available resources and programs.

The representative interprets program requirements, facilitates workshops, conducts assessments, and collaborates with CareerForce partners, employers, and internal teams to ensure accurate, timely, and customer-centered service delivery. This position supports the mission of CareerForce by empowering Minnesotans to make informed career decisions and connect to meaningful employment.

This position is telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

This posting may be used to fill multiple positions.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

One (1) year of experience delivering career services, employment support, education, human services, or other guidance-based work that requires:

• Assisting individuals in interpreting or navigating complex information, systems, or program requirements,

• Providing instruction, coaching, assessment, or advisory services and;

• Helping individuals identify needs, make decisions, or access appropriate resources

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Experience delivering guidance-based services in workforce development, education (including K–12 teaching), adult education, career counseling, human services, or other fields that require structured instruction, coaching, advising, or support as determined by the agency.

• Experience conducting assessments, interviews, or screenings to identify individual needs and determine appropriate service pathways.

• Experience working effectively with individuals from diverse backgrounds, including people who face employment barriers.

• Proficiency with computer systems and online platforms, including Microsoft Office and virtual meeting tools, sufficient to support customer service delivery from day one.

• Experience using online job search or career tools, such as MinnesotaWorks.net or CareerForce.mn.gov, or other comparable platforms that demonstrate the ability to navigate employment-related systems.

Preferred Qualifications

• Experience delivering services within workforce development, adult education, counseling, human services, career coaching, or related field as determined by the agency.

• Knowledge of CareerForce program or similar workforce or public assistance programs.

• Experience working with job seekers from diverse backgrounds, including individuals facing employment barriers.

• Experience using CareerForce.mn.gov, labor market information tools, or job search platforms.

• Experience collaborating with employers, workforce partners, community organizations, or educational institutions.

• Ability to use Microsoft Office, online platforms, and virtual tools (Teams, Webex, etc. ) to support service delivery.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

• Criminal Background Check

• Employment Records Check (current and former State employees only)

• Employment Reference Check

• Conflict of Interest Review

• Driver’s License and Records Check

The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.