Human Resources Analyst (Trainee) 9-P11 - (Disability Management Claims Analyst)

This position will maintain a disability management caseload and perform Human Resource Analyst assignments related to the department’s leave of absence programs and may serve as back-up to workers’ compensation case management for assigned state departments. The incumbent will perform a full range of program area activities; including utilizing the Customer Relationship Management (CRM) system to document customer interactions and workflow and Content Manager to store and retrieve documents. The incumbent may serve as back-up for the first Workers’ Comp check processing for compensable claims. The employee will perform a full range of program area activities, including processing applications, making eligibility decisions, and providing specialized technical guidance to employees, supervisors, HR Offices, and management throughout the department. The incumbent must be knowledgeable of disability management procedures and guidelines in state government as well as contract language and related state and federal laws. Incumbent will work more independently with progression through the classification levels.

Position Description This position generally requires the education and experience acquired through possession of a bachelor's degree in any major. Specific information on the education and experience required for different class levels is in the job specifications of the Human Resources Analyst class.