
Departmental Analyst (Trainee) 9-P11
Dimondale, MI · HybridFull-time$25.67–41.73/hrPosted 4 days agoStill listed 3 days ago
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At a glance
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Job overview
The Departmental Analyst role in the City Income Tax Bureau supports multiple Michigan cities through in-person customer service, special projects, and liaison work for future partner cities. The position emphasizes communication, prioritization, and problem-solving. State of Michigan residents may work remotely on Mondays, Thursdays, and Fridays, with onsite work Tuesdays and Wednesdays; all work must be performed in Michigan.
Skills & qualifications
Skills
Qualifications
Full job description
Ready to jump into a career that’s both exciting and full of opportunities to grow? If you love learning, enjoy turning complex challenges into clear solutions, and want to make a meaningful impact, the Departmental Analyst role in the City Income Tax Bureau might be your perfect fit. Our team thrives on outstanding customer service, continuous improvement, and helping each other succeed. If you’re energized by fast-paced, team-focused work and appreciate a healthy work/life balance, we’d be thrilled to have you apply. In this role, you’ll support multiple Michigan cities by providing in-person customer service, tackling special projects, and serving as a liaison for future partner cities. To shine in this position, you’ll need strong communication skills, the ability to juggle priorities, and a positive, creative approach to problem-solving. If you’re ready to take on meaningful work in a dynamic, supportive environment, we’d love to hear from you! Position Description Treasury Careers – Learn more about why Treasury is a Great Place to Work!
Education for Departmental Analyst 9-P11 Possession of a bachelor's degree in any major.
Experience for Departmental Analyst 9-P11
Please Note: A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is only considered post bachelor's degree.
Departmental Analyst 9 No specific type or amount is required.
Departmental Analyst 10 One year of professional experience.
Departmental Analyst P11 Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Education and Experience for Departmental Analyst (Departmental Trainee) 9 (FOR CLASSIFIED STATE EMPLOYEES ONLY) Educational level typically acquired through completion of high school.
Experience Four years of experience as an advanced 9-level worker in an ECP Group One classification.
OR
Three years of experience as an E9, E10, or E11-level worker in an ECP Group One classification.
OR
Two years of experience as an experienced level worker in an ECP Group One technician or paraprofessional classification.
OR
Two years of experience as a first-line supervisor in an ECP Group Three classification.
OR
One year of experience as a second-line supervisor in an ECP Group Three classification.
*Paraprofessional classifications are those requiring an associate's degree or two years of college.
Educational Substitution College credits may be substituted on a proportional basis (one year of college education may substitute for one quarter of the required experience) for up to one half of the required experience.Departmental Analyst 9 - P11 Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.
Military experience: For those applicants with military service, please provide your DD214 or other official military documentation that may help identify transferable skills and experience that may qualify in lieu of the required education.
Please attach a cover letter, detailed resume, and a copy of your OFFICIAL college transcript(s) to your application. (Failure to do so may result in your application being screened out.)
Official Transcripts. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.
Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process. Work must be performed in the state of Michigan. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location. Hybrid Remote Work. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Additional onsite work may be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote work arrangements are subject to management approval and may be adjusted or discontinued at any time. Please note that remote work is not available if you reside outside of the State of Michigan. E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.
Fingerprinting. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.
View the job specification at: http://www.michigan.gov/documents/DepartmentalAnalyst_12505_7.pdf
How this job compares
Set against the 33,957 open Customer Service jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This posting$25.67–41.73/hr
- Michigan median$17–23/hr327 hourly ranges
- US median$18–23/hr16,778 hourly ranges
This range's midpoint, $33.70/hr, is 69% above the Michigan median midpoint ($20/hr) — in the top quarter of Customer Service hourly ranges in Michigan.
- Openings
- Olive Jobs lists 1,036 open Customer Service jobs in Michigan and 33,957 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Michigan
- Home Depot121 open
- Walmart88 open
- Meijer70 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,856 postings).
- Education
- 1,381 of the 33,957 open Customer Service jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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