Portfolio Operations Leader, Senior Manager

Portfolio Operations Leader, Senior ManagerThe Opportunity: The Chief Information Office (CIO) is strengthening how priorities become realistic plans, measurable commitments, and delivered outcomes. As the Portfolio Operations Leader, you will establish an integrated delivery intelligence system that connects priorities, plans, capacity, delivery performance, dependencies, and outcomes.

The system will give leaders a dependable view across multiple programs, both inside and outside the CIO. You will lead the operating rhythm and delivery practices behind this system, while rethinking portfolio operations through engineering-led automation and AI-enabled agents. The role combines enterprise operating-model leadership with hands-on technology depth. You will help the organization plan and forecast more credibly, identify systemic risks earlier, and reduce manual effort while maintaining human accountability for consequential decisions. Success will be reflected in stronger planning predictability, fewer dependency-driven delays and late surprises, greater executive confidence in delivery information, and measurable improvements in the effort, cycle time, and quality of portfolio operations. Due to the nature of work performed within this facility, U.S. citizenship is required.

What You’ll Work On:

• Establish and continuously improve the CIO’s enterprise operating rhythm for planning and execution, including quarterly and planning-increment cycles, decision forums, readiness criteria, and consistent planning outputs.
• Translate approved priorities into executable plans with clear milestones, assumptions, dependencies, measures, and accountable owners.
• Strengthen commitment quality and reduce avoidable reactive work.
• Build and operate an integrated delivery intelligence system across multiple programs, connecting priorities, plans, capacity, delivery performance, risks, decisions, and outcomes through common data definitions and practical reporting standards.
• Create a forward-looking view of capacity with delivery leaders.
• Model what can be delivered with available capacity and the impact of priority changes without taking staffing authority.
• Define delivery and flow guardrails and use system-level measures such as predictability, lead and cycle time, flow efficiency, throughput stability, and quality trends to identify blockers and drive continuous improvement.
• Lead execution health reviews for CIO leadership.
• Distinguish facts, forecasts, assumptions, and risks, and turn dependencies, trade-offs, and delivery concerns into decision-ready options.
• Rethink portfolio operations end-to-end and lead a staged roadmap to automate and agentify repeatable work, including data validation, schedule variance detection, dependency and risk signals, scenario analysis, status synthesis, and action tracking.
• Lead the design and implementation of the delivery intelligence architecture, data integrations, automations, and AI-enabled agents.
• Define evaluation, monitoring, access, auditability, exception handling, and human review for consequential outputs.
• Lead, coach, and develop a team of portfolio operations practitioners.
• Set role expectations, methods, playbooks, and standards, and build a consistent BizOps practice across portfolios.
• Partner with program, platform, and functional leaders to improve data quality and delivery discipline while preserving clear accountability with the leaders who own the work.

Join us. The world can’t wait.

You Have:

• 8+ years of experience leading business operations, portfolio operations, program delivery, or enterprise execution systems across multiple concurrent initiatives
• 5+ years of experience leading or operating a portfolio management office (PMO), including portfolio governance, integrated planning, prioritization, performance reporting, delivery oversight, dependency management, delivery forecasting, capacity transparency, and executive operating cadences
• 5+ years of experience leading, developing, and coaching a team of portfolio management operations staff
• 5+ years of experience in enterprise IT, technology transformation, or a complex CIO environment
• 3+ years of experience building or evolving enterprise portfolio and delivery intelligence systems, including data governance and reporting automation
• 3+ years of experience with data and systems engineering for operational workflows, including integrations, APIs, orchestration, data quality, testing, evaluation, monitoring, or secure access practices
• Ability to interpret delivery and flow measures, identify systemic blockers, and translate evidence into practical improvement actions
• Ability to explain uncertainty, trade-offs, and decision needs clearly and candidly
• Ability to design, build, and operationalize AI-enabled workflow automation or agentic systems, including leading engineering and deployment work rather than only selecting vendors or configuring dashboards
• Bachelor's degree in IT, Business, or Operations Management

Nice If You Have:

• Experience with AI engineering, agent orchestration, process mining, or intelligent workflow automation in enterprise operations
• Possession of strong executive communication and stakeholder influence skills
• Project Management Institute (PMI) Portfolio Management Professional (PfMP) or Program Management Professional (PgMP), or SAFe Lean Portfolio Manager (LPM) Certification

Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $142,900.00 to $266,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.