IHAMI Surgery Scheduler - Brain & Spine Chelsea

Employment Type:

Full time

Shift:

Day Shift

Description:

Surgery Scheduler

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care. Provides leadership to Surgery Schedulers I and II. Contributes to work on pilots and projects, preparing analyses, and patient care coordination.

What You'll Do:

• Schedule surgical procedures, testing, and pre-op appointments.

• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.

• Schedule, confirm, and reschedule appointments.

• Oversees Provider schedule templates and inputs monthly schedules.

• Collect payments and support accurate billing processes.

• Assist with patient communications, paperwork, and MyChart support.

• Maintain patient records and support day-to-day office operations.

• Gathers data and analyzes scheduling efficiencies.

• Performs enhanced recovery and/of Surgical Home Coordination.

General Requirements:

• EDUCATION: High School Diploma or equivalent. Bachelor's degree preferred.

• CREDENTIALS/LICENSURE: None

• MINIMUM EXPERIENCE: Minimum 3-5 years’ of experience as a Surgery Scheduler

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.

• Opportunities for career growth and professional development.

• Supportive, team-oriented workplace culture.

• Meaningful work helping patients access the care they need.

• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran