Workers Compensation Assistant

Building Location:

5th Avenue Building - BHC

Department:

1007950 WORKERS COMP CONTESTED CLAIM - EH SS

Job Description:

Essentia Health is hiring a Workers Compensation Assistant to support our legal team.

Education Qualifications:

Job Description -

Provides efficient and effective responses to inquiries from workers’ compensation insurers, employers, patients, and other stakeholders regarding workers’ compensation matters. Acts as a liaison between physicians, workers’ compensation insurers, employers, and patients by providing clarification related to care plans, return-to-work instructions, documentation needs, and other workers’ compensation-related issues.

Supports the program manager and team members with administrative and operational tasks, including maintaining hard copy and electronic files, mailing documents, processing and organizing medical records, obtaining notarization as directed, and assisting with the completion and filing of required documents with the Department of Labor and Industry. Assists with other departmental needs as assigned. Ensures accurate and timely handling of workers’ compensation documentation and communications.

This role requires the ability to focus in a busy work environment, strong attention to detail, good time management skills, and the ability to prioritize tasks effectively to meet deadlines and department needs.

Experience Requirements :

• Minimum of 2 years of office experience, including experience working with medical records. Qualifying experience includes but is not limited to: record analysis, EMR processing, document management, and administrative support in a healthcare or related setting.

• Experience with workers’ compensation insurance claims and/or a workers’ compensation legal background is preferred.

You might be a good fit if you...

• Have at least two years of office or administrative experience, including experience working with medical records, EMRs, or document management systems.

• Have strong attention to detail and the ability to multitask while supporting multiple projects with competing deadlines.

• Communicate clearly and professionally with patients, employers, insurers, physicians, and other stakeholders.

• Have an interest in the legal field, particularly workers’ compensation, healthcare regulations, or employment-related matters.

• Are highly organized and able to manage records, correspondence, filing, notarization, and other documentation accurately and efficiently.

• Can work independently while also collaborating effectively with a program manager and team members in a busy healthcare environment.

• Are skilled at prioritizing tasks, meeting deadlines, and handling sensitive information with professionalism and confidentiality.

Position Details:

• This role is a hybrid position that offers 1-2 days of remote work weekly after training is complete, however, candidate must reside in the Duluth area and be onsite at least 2-3 days per week.

• Training for this role will be entirely onsite in Duluth.

• 24 scheduled hours weekly

Why this role?

• Enjoy a flexible day-shift schedule that supports work-life balance while remaining benefit eligible.

• Choose the schedule that works best for you: 3 8-hour days or 4-5 shorter days.

• Base hours are 8:00 a.m. – 4:30 p.m., with flexibility to start earlier or later based on your needs.

• Join a collaborative team of skilled and dedicated healthcare legal professionals.

• Build your administrative and legal experience in a healthcare setting with meaningful opportunities for growth.

Licensure/Certification Qualifications:

None

FTE:

0.6

Possible Remote/Hybrid Option:

Hybrid

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

DC USWA Main & Neighborhoods (DCUMN)

Compensation Range:

$18.69 - $27.85

Employee Benefits at Essentia Health:At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.