Office Specialist - Well-Being Center
Columbus, OH · HybridFull-timeSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
Office Specialists at OhioHealth’s Well-Being Center support the Employee Assistance Program, Mindfulness Program, and Provider Well-Being. They answer calls and emails, share well-being resource information, connect callers in distress with clinicians, and register, schedule, and check in appointments. The role also provides administrative support, including patient registration, insurance verification, and customer service. The schedule is 40 hours per week, with three days in the office and two remote.
Skills & qualifications
Skills
Qualifications
Full job description
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.
Job Description Summary:
Office Specialists at the Well-Being Center support the Employee Assistance Program (EAP), Mindfulness Program, and Provider Well-Being. Primary responsibilities include answering the Well-Being Connection and incoming emails; providing associates, providers, and leaders with appropriate well-being resource information; connecting callers who are in distress with a clinician; and registering, scheduling and checking in appointments for Well-Being Center services.
Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.
HOURS : Hours will be primary 10:30am-7pm Monday-Friday (3 days in office, 2 says remote)
Responsibilities And Duties:
Confirm patient demographic information
Verify insurance
Provide great Customer Service
Collect Co-pays
Education of Insurance and Billing
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care or medical office.
Work Shift:
Evening
Scheduled Weekly Hours :
40
Department
Well-Being Center
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
How this job compares
Set against the 1,735 open Administrative Assistant jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- US median$51–66K/yr222 salary ranges
- US median$19–23/hr790 hourly ranges
- Openings
- Olive Jobs lists 46 open Administrative Assistant jobs in Ohio and 1,735 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- HealthcareSupport Staffing3 open
- OhioHealth (this employer)3 open
- Federal Express Corporation2 open
- Experience
- Administrative Assistant postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (862 postings).
- Education
- This posting asks for a high school diploma; 966 of the 1,735 open Administrative Assistant jobs (56%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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