
Manager, IRT Operations
West Chester, PAJob$111–139K/yrSeen 2w agoSeen in employer's feed 2 days ago
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Job overview
The Manager, IRT Operations will own Teva’s Interactive Response Technology (IRT/RTSM) systems for new and ongoing clinical studies. The role leads system setup and lifecycle management, establishes standards across IRT vendors, and supports compliant, reliable, inspection-ready randomization and clinical-supply workflows. It also manages vendor performance, change control, data integrity, and audit support within Clinical Supply & Logistics.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
We Are Teva
We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.
Our Team, Your Impact
Join Teva's Clinical Supply & Logistics team as the functional and technical owner of our Interactive Response Technology (IRT/RTSM) systems for new and ongoing clinical studies.
You'll lead setup and lifecycle management, set standards across our IRT vendor partners, and ensure randomization and clinical-supply workflows are compliant, reliable, and inspection-ready — helping us bring medicines to patients faster.
How You’ll Spend Your Day
Translate protocols and supply strategies into IRT/RTSM requirements and design.
Lead configuration, UAT, release, maintenance, and close-out with external IRT vendors.
Establish consistent standards and best practices across multiple IRT vendors.
Manage vendor performance, service levels, change requests, and issue resolution.
Track KPIs and own change control and Audit Trail Reviews.
Ensure data integrity across IRT, EDC, Forecasting Tool, and inventory systems, and act as primary IRT contact during audits and inspections.
Your Skills and Experience
5+ years in pharma/biotech clinical operations or clinical supply chain, with 3+ years of hands-on IRT/RTSM ownership.
Experience with major IRT platforms and external vendor management.
Strong knowledge of randomization, drug supply strategies, ICH E6, GCP, CSV, and GxP data integrity.
Excellent communication and cross-functional collaboration skills.
Bachelor's degree in Life Sciences, Engineering, Computer Science, or a related field.
Also Good to Have
Global, multi-country Phase II–III trial experience and complex trial designs.
Experience with IRT integrations to EDC/CTMS/inventory systems.
Familiarity with risk-based quality management and KPI dashboards.
Familiarity with Power BI and AI Tools
Salary Range
The annual starting salary for this position is between $111,040 – 138,800 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.
How We’ll Take Care of You
We offer a competitive benefits package, including:
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Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
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Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
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Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
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Life and Disability Protection: Company paid Life and Disability insurance.
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Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
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Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to [email protected] with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.
Important notice to Employment Agencies - Please Read Carefully
Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
EOE including disability/veteran
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