IT Business Analyst - ITS2

Working Title: IT Business Analyst

Job Class: Information Technology Specialist 2

Agency: Minnesota IT Services

• Job ID : 97220

• Location : St. Paul

• Telework Eligible : Yes #LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/20/2026

• Closing Date : 10/26/2026

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Employment and Economic Development (DEED)

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $28.67 - $46.62 / hourly; $59,862 - $97,342 / annually

• Job Class Option: Business Analyst

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.

The Business Analyst position exists to perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In particular, this includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

The Business Analyst assists as a liaison between IT and business representatives in the design of system functional additions or modifications and collaborates on implementation planning for changes and releases. This position is also responsible for documenting system changes, problem identification and resolution, and ongoing maintenance of project information and documentation.

The incumbent will participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.

Business Analyst duties performed by this position are typically more routine, less complex and of smaller scope than those led by more senior Business Analysts (ITS3, ITS4 and ITS5). The BAs at this level require more direction, coaching, and mentoring when leading and problem solving for projects.

This position requires an employee to work onsite at 180 5th St E, St. Paul, Minnesota at least 50% of the time, with limited telework available. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.

• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.

• Candidates living 50 miles or more from the worksite in a bordering state are not eligible for hire unless relocating within 50 miles.

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

This position requires a minimum of two (2) years of experience in performing IT business analysis functions.

Experience must include:

• Managing business requirements.

• Working as a business analyst, writing documentation, system specifications and facilitating discussions on process discovery, requirements gathering, and other key BA duties with diverse groups of stakeholders

• Experience collaborating on projects.

• Creating diagrams and effectively communicating content.

• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.

• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

Preferred Qualifications

• Ability to collaborate and work effectively as part of an Agile Scrum team and is flexible, and quick to adapt to change.

• Communication skills in translating technical and system information for non-technical stakeholders.

• Knowledge or experience using the Microsoft Suite of tools, SQL, and Excel to manage and summarize data.

• Knowledge of and / or experience with, Microsoft Azure.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.