General Manager

Job Responsibilities

As General Manager, you'll lead the dining program across this multi-venue community, building strong relationships with residents, client, and Davis team. You'll guide culinary and dining leaders, support consistent service and food quality, and oversee the operation's financial performance, including budget and revenue goals. Your leadership will help create welcoming dining experiences that reflect the community's active lifestyle.

About Davis Community

The Davis Community is an active senior living community in Wilmington NC, serving more than 400 residents across independent living, assisted living, memory care, skilled nursing, and rehabilitation. The community brings a wide range of lifestyles and care needs together on one campus. Dining is an important part of daily life, from independent living restaurants and social dining, to meals tailored to residents in healthcare settings.

Qualifications

• In order to be prepared for this leadership role, qualified candidates will possess:

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.

• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.

• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.

• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.

• Meaningful experience in service industry, contract services, or hospitality environment.

• Proven ability leading through other managers.

• Experience in creating and managing a department budget, financial controls and analysis.

• Relevant leadership experience may come from senior living, healthcare dining, hotels or resorts, country clubs, restaurants, or other multi-venue hospitality operations.

Job Description

• Manages dining, culinary, and nutrition services in an equal-emphasis environment of multiple venues and various levels of care.

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.

• Build, develops and leads a management team and staff capable of carrying out organizational objectives.

• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction

• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.

• Manages documented communication with the client.

• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.

• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.

• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

About SeniorLIFE+

At Aramark SeniorLIFE+, we partner with senior living communities to make daily life better for residents and the people who care for them. Our work goes beyond providing hospitality services. It's about getting to know each community, treating every resident with compassion and respect, and creating welcoming experiences that support connection, well-being, and quality of life. If you care about the difference thoughtful service can make in someone's day, you'll find meaningful work here.