Customer Service / Inside Sales
Applied Industrial Technologies
Billings, MTFull-timeSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Requirements
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Job overview
Applied Industrial Technologies is hiring a full-time, onsite Customer Service Representative in Billings, MT. The role supports the sales team and customers with inquiries, quotes, order processing, and parts sourcing while maintaining positive relationships. Candidates must have a high school diploma, 1+ year of customer service or inside sales experience, and be able to lift up to 50 lbs.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
None
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$ / yearly
Hours Per Week
40
Number Of Positions
1
Job Description
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Billings, MT. In this role, you will provide professional and timely support to our sales team and customers.As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
This position is onsite at our service center, part of a great team. Hours are 8:00 am - 5:00 pm Monday through Friday.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2025, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed, deliver orders to customers as needed
Qualifications:
1+ year customer service or inside sales. Industrial distribution or parts counter environment a plus
Attention to detail, accuracy, ability to multitask, sense of humor
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Mechanical aptitude. Basic computer skills including Excel
Valid driver's license & clean driving record (MVR)
This position is not eligible for relocation benefits and is expected to be performed on site.
Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.
Come for the job. Stay for the career. Apply for immediate consideration!
#LI
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
Is this a registered apprenticeship?
False
Place of Work
On-site
Requisition ID
JR105513
Job Type
Full Time
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