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Quality Support Contingent Employee

DONALDSON - STEVENS POINT

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At a glance

Compensation
No compensation found
Location
STEVENS POINT, WI
Work Authorization
Not specified

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Job overview

The Quality Support Contingent Employee supports quality assurance through data recording, reporting, documentation, and administrative work. The role helps prevent quality issues by monitoring hold activity, investigating customer complaints and returns, and supporting product failure analysis and problem-prevention planning. It also resolves routine questions, maintains records, distributes reports, and completes department projects. A high school diploma or equivalent is required; SharePoint proficiency and blueprint-reading experience are preferred.

Skills & qualifications

RequiredNice to have

Skills

Independent WorkWritten CommunicationVerbal CommunicationBasic MathMicrosoft OfficeInternet ApplicationsSharePointBlueprint InterpretationMeasurement ToolsMultitaskingPlanningOrganizationProblem SolvingOvertime AvailabilityReliability

Qualifications

High School Diploma or Equivalent

Full job description

JOB REQUIREMENTS: Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. Position Summary Supports quality assurance through data recording, reporting, and documentation. Provides administrative support and helps prevent quality issues. Role Responsibilities: Recording data and writing summaries to validate or show deviations from existing standards/specifications. Participating in meetings and monitoring hold activity, logs, etc. Investigating customer complaints and returns. Providing product failure analysis support. Participating in problem prevention planning to communicate, evaluate and prevent/resolve quality problems. Resolving routine questions and problems and referring more complex issues to higher level employees. Maintain files and documentation, monthly reviews, and error records. Run and distribute daily reports to staff as required. Provide administrative support for the department and complete special projects as assigned. Minimum Qualifications: High School diploma or equivalent Ability to work independently with limited supervision. Strong written and verbal communication skills. Basic math skills (add, subtract, multiply, divide). Proficient with Microsoft Office (Outlook, Excel, Word, Access, PowerPoint) and internet applications. Preferred Qualifications: Proficient with SharePoint Ability to multitask in a fast-paced environment. Ability to read and interpret blueprints and use measurement tools such as tape measures and calipers. Strong planning, organizational, and problem-solving skills. Ability to work overtime as needed. Strong attendance record and reliability. Immigration Sponsorship Not Available: Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.). Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position. International relocation or remote work arrangements outside of the U.S. will not be considered. Equal Opportunity Employer, including Disability and Veterans Employment opportunities for positions in the United States may require use of information which is... For full info follow application link. Donaldson is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6ADE61E94D0D4863

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