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Office Assistant Practice Based

AdventHealth

Ocala, FLFull-time$15.84–25.34/hrPosted 1 day agoStill listed today

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At a glance

Compensation
$15.84–25.34/hr
Location
Ocala, FL
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Office Assistant Practice Based role at AdventHealth Ocala supports patient-facing administrative operations. The assistant facilitates medical record requests, helps with daily closing procedures, greets and directs patients, handles calls, schedules appointments, verifies insurance coverage, collects payments, establishes payment plans, and processes referrals. The posting requires a high school diploma or equivalent and prefers one or more years of related experience.

Skills & qualifications

RequiredNice to have

Skills

Medical Record RequestsPatient GreetingTelephone HandlingAppointment SchedulingInsurance VerificationPayment CollectionReferral Processing

Qualifications

High School Diploma or Equivalent1+ Years Related Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match
Parental Leave

Full job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

  • Paid Time Off from Day One

  • 403-B Retirement Plan

  • 4 Weeks 100% Paid Parental Leave

  • Career Development

  • Whole Person Well-being Resources

  • Mental Health Resources and Support

  • Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 1500 SW 1ST AVE City: OCALA State: Florida Postal Code: 34471 Job Description:

Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters. Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate. Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status. Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy. Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely.Knowledge, Skills, and Abilities:

  • N/A

Education:

  • High School Grad or Equiv [Required]

Field of Study:

  • N/A

Work Experience:

  • 1+ years related experience [Preferred]

Additional Information:

  • N/A

Licenses and Certifications:

  • N/A

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.84 - $25.34 Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

How this job compares

Set against the 1,212 open Patient Services jobs on Olive Jobs, counted November 6, 2026.

Pay
  • This posting$15.84–25.34/hr
  • Florida median$17–24/hr26 hourly ranges
  • US median$20–27/hr657 hourly ranges

This range's midpoint, $20.59/hr, is close to the Florida median midpoint ($21/hr) — in the middle half of Patient Services hourly ranges in Florida.

Openings
Olive Jobs lists 76 open Patient Services jobs in Florida and 1,212 across the US. 2% of them nationwide are listed as remote or flexible.
Hiring the most in Florida
Experience
This posting asks for at least 1 year of experience; Patient Services postings that state a minimum ask for 1 year at the median (708 postings).
Education
This posting asks for a high school diploma; 741 of the 1,212 open Patient Services jobs (61%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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