Welcome Coordinator
Altamonte Springs, FLFull-time$15.61–24.97/hrPosted 1 day agoStill listed today
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At a glance
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Job overview
The Welcome Coordinator welcomes patients, conducts check-in, updates patient information in the electronic medical record, and manages records and appointment scheduling. The role supports new patients with paperwork, communicates patient status to team members, and helps members enroll in the portal. The posting requires computer skills, basic Microsoft Excel knowledge, customer service experience, and a welcoming, empathetic approach to patients aged 65 and older.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Schedule: Full time Shift: Day (United States of America) Address: 303 E Altamonte Dr City: Altamonte Springs State: Florida Postal Code: 32701 Job Description:
Welcomes patients and conducts check-in with required forms. Updates patient information and makes changes in the electronic medical record platform. Manages medical records, routing documents to clinical team members for review, and uploading documents into the electronic medical record platform. Assists new patients with paperwork. Schedules appointments within the electronic medical records platform. Maintains an effective operational flow by communicating member status to appropriate team members and keeping patient apprised. Helps enroll members into portal and assists with other tech related needs Other duties as assigned.Knowledge, Skills, and Abilities:
- A flexible and positive attitude. [Required]
- A welcoming and nurturing attitude toward our patient population of 65+. [Required]
- Strong computer skills and basic knowledge of Microsoft Excel. [Required]
- Experience in customer service setting. [Required]
- High level of integrity. [Required]
- Exceptional communication skills. [Required]
- Have a true empathetic demeaner towards patients. [Required]
Education:
- High School Grad or Equiv [Required]
Work Experience:
- Experience with guest relations or hospitality [Preferred]
Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$15.61 - $24.97 Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
How this job compares
Set against the 1,212 open Patient Services jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This posting$15.61–24.97/hr
- Florida median$17–24/hr26 hourly ranges
- US median$20–27/hr657 hourly ranges
This range's midpoint, $20.29/hr, is close to the Florida median midpoint ($21/hr) — in the middle half of Patient Services hourly ranges in Florida.
- Openings
- Olive Jobs lists 76 open Patient Services jobs in Florida and 1,212 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Florida
- University of Miami21 open
- AdventHealth (this employer)9 open
- Aspen Dental8 open
- Experience
- Patient Services postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (708 postings).
- Education
- This posting asks for a high school diploma; 741 of the 1,212 open Patient Services jobs (61%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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