Operations Supervisor

Shift available: Weekends overnights, Mon-Thurs overnights

About the Role

As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.

What You’ll Do

• Manage the workflow of several departments in conjunction with individual department supervisors

• Develop and maintain accuracy standards to ensure unit inventory integrity

• Align with business partners to resolve issues and ensure efficient service

• Ensure dynamic staffing to meet company goals

• Effectively manage staff to meet productivity and cost goals

• Evaluate and track level of service and accuracy standards

• Leads direct reports to achieve unit goals by Kohl's policies and practices

• Increase associate engagement by developing and communicating a clear vision

• Maintain open communication, set clear objectives and remove barriers

• Develop an effective staff through coaching and performance feedback

What Skills You Have

Required

• Prior experience managing teams in a distribution warehouse environment

• Working knowledge of automated distribution and warehouse systems

• Bachelor’s or advanced degree

• Strong interpersonal communication skills

• Working knowledge of Warehouse Management Systems

• Flexibility in hours to support multi-shift operations

Preferred

• Lean Techniques or Process/Continuous Improvement Methodologies

• Ability to build and maintain connections with a team to drive results

• Experience interpreting and managing data

• 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS, etc)

• 1-2 years automated MHE and SQL experience

• MBA or equivalent experience

• Effective verbal and written communication skills

• Ability to work well under pressure and as a team for the achievement of customer satisfaction

• Ability to work under general supervision and use knowledge and experience to provide quality support to the user community