Patient Scheduling Coordinator - UnityPoint at Home

Patient Scheduling Coordinator - UnityPoint at Home

UnityPoint Health Finley Hospital

1 Positions

ID: 53191617

Posted On 10/26/2026

Job Overview

• Area of Interest: Patient Services

• FTE/Hours per pay period: 1

• Department: Central Scheduling

• Shift: 8:00 AM - 4:30 PM

• Job ID: 189066

Overview

Shift: Monday - Friday | 8:00 AM - 4:30 PM

The UPaH Patient Scheduler is responsible for coordinating and maintaining patient visit schedules for all Home Health and Hospice disciplines. This role ensures timely initiation of care, supports clinician productivity, and maintains compliance with CMS and other regulatory guidelines. The Scheduler works closely with Intake, Clinical Leadership, and hospital partners to ensure efficient patient flow and a positive care experience.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Coordinate and manage patient visit schedules for all Home Health and Hospice disciplines, ensuringtimelyinitiation of care and adherence to all CMS and regulatory requirements.

• Maintain ongoing patient schedules throughout the duration of services, adjusting visits based on patient needs, clinician availability, geography, drive time, staffing levels, and productivity expectations.

• Collaborate with Intake, Clinical Leadership, and hospital liaisons tofacilitatesmooth transitions from referral to Start of Care and toanticipatescheduling needs based on expected patient volumes.

• Schedule all disciplines ordered for a patient in compliance with CMS guidelines andtimelyinitiation of care regulations.

• Monitor patient hospital stays anddeterminethe need for schedule adjustments, transfers, or discharge from services.

• Maintain and update Epic scheduling templates for all Home Health and Hospice clinicians.

• Monitor and respond promptly to multiple communication channels to ensure patient and clinician scheduling needs are met.

• Identifyand report staffing needs or imbalances to regional leadership and coordinate with PRNstaffas necessary.

Qualifications

Education:

• Associatedegreein business, health administration, related field, orequivalent experiencerequired.

Experience:

• Two (2) years of scheduling or customer service experiencerequired.

• Basic knowledge of computer applicationsrequired.

• Previoushealth care experience preferred.

• Experience with Microsoft Office software applications – Word, Excel, Outlook,PowerPointand Adobe preferred.

• Typing ability of 50 wpm and kph preferred.

• Completion of all physical capacitytesting;if applicable.

Apply Today!

• Ready to take the next step in your healthcare career? Apply now to join our team + make a meaningful impact in the lives of those we serve through compassionate care!

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

563-589-2608

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

False

Job Details

Categories

Health Care

Information Technology/Telecommunications

Location

Dubuque, IA

Job Type

Employee

Full/Part

Qualifications

Education

Associates

Company ID

168

Job REQ #

53191617

# Positions

1

Start Date

20261026

Featured Job

TH Ad

TH Comments

Share this Job

UnityPoint Health Finley Hospital

About the Company

A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL

UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:

• Foster Unity

• Own the Moment

• Champion Excellence

• Seize Opportunity

If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.

ABOUT OUR HOSPITAL

UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.