Scrum Master/Project Manager II, Technical Project Management

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The Scrum Master / Project Manager II will support Cencora's SAP BAU team on high priority initiatives with focus on OTC enhancement projects. This role is responsible for end-to-end project management, coordination and delivery, including project planning, backlog management, stakeholder engagement, status reporting, budget tracking, change control, issue and risk management, and coordination across matrixed teams. The ideal candidate has prior SAP project management experience, familiarity with security and compliance domains, with the ability to manage work across both Agile and Waterfall delivery models. Agile SaFE certifications will be considered a plus as well as any transformation experience. This role requires strong communication, facilitation, analytical, and organizational skills, along with the ability to proactively identify risks, manage dependencies, and drive continuous improvement. Primary Duties and Responsibilities 1. Partner with impacted SAP OTC, RTR, PTP, & PTD impacted teams to define and manage project backlog, priorities, dependencies, timelines, and delivery plans. 2. Establish and manage project plans across schedule, cost, scope, quality, risks, issues, assumptions, and dependencies. 3. Coordinate project activities across matrixed teams using Agile, Waterfall, or hybrid delivery approaches as appropriate. 4. Identify logical dependencies across multiple workstreams, determine critical path activities, and communicate key tasks and milestones to team members and stakeholders. 5. Proactively identify variances to plan and develop mitigation or corrective action plans in partnership with project team members. 6. Monitor project deliverables against approved scope, schedule, and budget, and escalate concerns with clear impact statements and recommended options. 7. Identify, document, communicate, and manage project risks throughout the lifecycle, including gaining stakeholder alignment on risk response plans. 8. Engage stakeholders at the appropriate level and cadence to support informed decision-making and timely issue resolution. 9. Tailor communications based on audience needs and synthesize project information into concise, actionable updates. 10. Maintain accurate project artifacts, including status reports, RAID logs, schedules, financial forecasts, decision logs, change requests, and communication plans. 11. Record and monitor project actuals and forecasts against the project budget, escalating budget risks or financial impacts as needed. 12. Recommend process deviations or adjustments when appropriate and gain consensus from impacted stakeholders. 13. Leverage project management best practices, technical knowledge, and organizational awareness to mitigate delivery risks and improve outcomes. 14. Mentor others on project management methods, practices, and tools, while actively seeking opportunities to improve delivery effectiveness. This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those ocuments shall prevail in case of any inconsistency. Mandatory local laws shall also prevail. Experience and Educational Requirements 1. Bachelor's degree in Business, Management, Information Systems, Engineering, or a related field; equivalent work experience may be considered. 2. Seven or more years of IT work experience, including significant experience managing technology projects. 3. Prior SAP project management experience with a working understanding of SAP technology, integrations, and related technical requirements. 4. Experience supporting projects in security, compliance, identity/access management, or related domains. 5. Experience working in the pharmaceutical, life sciences, healthcare, or similarly regulated industry preferred. 6. Experience with Jira or similar Agile lifecycle management tools preferred. 7. Knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies required. 8. PMP, Certified ScrumMaster (CSM), PMI-ACP, or related project management/agile certification preferred. 9. Experience with Service Now / SPM tool preferred. Minimum Skills, Knowledge, and Ability Requirements 1. Competent understanding of Waterfall methodology, values, processes, and governance. 2. Competent understanding of Agile methodology, values, ceremonies, and delivery practices. 3. Ability to manage complex projects with team-level integration points and cross-functional dependencies. 4. Strong analytical, problem-solving, and decision-support skills with high attention to detail. 5. Proficiency with relevant business and project management tools, such as SPM, Microsoft Office, Microsoft Project, Smartsheet, , Jira, or comparable platforms. 6. Ability to balance openness to diverse perspectives with the ability to influence, facilitate decision-making, manage conflict, and drive alignment. 7. Highly adaptable to changing priorities, ambiguity, and evolving delivery needs. 8. Strong situational awareness, including when to listen, when to ask probing questions, and when to be appropriately assertive. 9. Ability to communicate complex project information clearly and concisely to technical and non-technical audiences. 10. Commitment to continuous improvement, collaboration, accountability, and high-quality delivery outcomes. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behaviora