Communications Program Coordinator

Executes Communication StrategiesCreates and implements communication plans tailored to Consortium program goals.Collaborates with subject matter experts to translate technical content into accessible language.Aligns messaging with system-wide branding and communication standards. Ensure all communications align with legislative priorities, university standards, and consortium goals.Monitors engagement and performance metrics and prepares reports for internal leadership and external stakeholders, including the Texas Child Mental Health Care Consortium (TCMHCC).Creates and Disseminates Targeted ContentCreate multimedia assets (e.g., short videos, digital campaigns) to increase program visibility and engagement. Maintain and update program websites and digital assets including website design and content editing in WordPress.Monitor engagement metrics and recommend improvements to optimize reach among providers, educators, and families. Develops written and visual content including infographics, slide decks, flyers, brochures, social media graphics, reports, newsletters, logos, videos, and social media posts.Tailors content for various audiences such as clinicians, educators, families, and community partners.Disseminates content through websites, newsletters, and digital marketing tools.Ensures accuracy, clarity, and adherence to branding and accessibility standards across multiple mental health initiatives .Participates in proofreading, editing, and publishing processes to ensure adherence to Consortium guidelines .Ensure ADA and accessibility compliance for digital materials.Supports Program and Event CommunicationsPlans and develops communication materials for presentations, webinars, meetings, and special events supporting TCMHCC programs.Ensures availability of communication collateral for internal and external engagements.Collaborates with outreach teams, printing vendors, translation vendors, and finance departments to ensure timely production and dissemination of communication collateral, including multilingual materials.Assist with internal communications, including employee newsletters, program updates, websites/hubs, employee biographies, and cross-department initiatives. Prepares talking points and presentation materials for clinicians and leadership.Coordinates with outreach teams to align messaging and logistics.Represents the program in interdepartmental and inter-institutional meetings.Maintains Communication Standards and ProcessesDevelops and maintains standard operating procedures for communication workflows.Participates in quality assurance reviews of content and materials.Supports internal communications such as employee newsletters and updates.Advises on best practices for inclusive and effective communication.Maintains distribution lists and manages document access across platforms such as Microsoft Office, Google Workspace, Box, Mailchimp, Salesforce, and SharePoint.Manage document access for a range of internal and external stakeholder groups.Maintain inventory of communications inventory.Maintains organized repositories of design, content, and digital assets, including inventory tracking of communication materials.Collaborates Across TeamsServes as liaison between the assigned department and Communications, and other support teams.Participates in cross-functional project teams.Collaborates closely with clinicians, educators, and program leaders to ensure communications are accurate, timely, and audience-centered.Provides communication support for organizational initiatives.Builds relationships to support alignment and message consistency.Contributes to a culture of collaboration and continuous improvement.MARGINAL OR PERIODIC FUNCTIONS:Attends community outreach events and health fairs to support visibility and engagement.Assists with video production and multimedia projects.Supports executive presentation development.Maintains archives of communication materials.Performs other duties as assigned.KNOWLE GE/SKILLS/ABILITIESWritten CommunicationsWrites clearly and succinctly in a variety of communication settings and styles.Crafts compelling messages for broad audiences.Tailors tone and format to platform.Edits for clarity and impact.Organizational AgilityUnderstands how to get things done through formal and informal channels.Navigates complex structures.Builds relationships across departments.Anticipates stakeholder needs.PlanningAccurately scopes out length and difficulty of tasks and projects.Develops timelines and milestones.Allocates resources effectively.Adjusts plans based on feedback.Peer RelationshipsFinds common ground and solves problems for the good of all and is seen as a team player.Collaborates effectively with colleagues in other departments.Shares credit and seeks input from others.Resolves conflicts constructively.CreativityComes with new and unique ideas; makes connections between unrelated concepts.Designs engaging campaigns.Innovates under constraints.Adapts messaging for impact.Customer FocusMeets the expectations of internal and external stakeholders.Tailors content to audience needs.Gathers and incorporates feedback.Prioritizes clarity and usefulness.