Enablement Specialist | Healthcare RCM

About Our Company: At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups. We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard. A 2025 Great Place to Work® In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S. Location: Remote Position Summary: We are looking for an Enablement professional to join our enablement team, supporting the growth of our sales teams and CS teams. This role will be instrumental in developing and supporting onboarding and enablement program delivery, including sales trainings on product lines and sales collateral creation, such as decks, datasheets, RFPs, and content management. You will contribute to content creation and management as well as onboarding and enablement program design and delivery. Strong familiarity with aspects of healthcare revenue cycle management–prior authorization, coding, billing, A/R recovery–is essential as much of the work involves representing our capabilities to healthcare revenue cycle leaders.

TLDR: We're looking for an enabler with a background in Healthcare RCM, strong instincts for what helps our sales and CS teams succeed, and comfort using AI to get things done efficiently. Key Responsibilities:

• Enablement Program Design & Delivery• Support the design and delivery of onboarding curricula and ongoing training programs

• Help keep teams updated on new products, features, messaging, and competitive positioning

• Deliver training through multiple formats, including live sessions, self-paced learning, workshops, and hands-on practice

• Content Creation & Management• Develop and maintain sales collateral (decks, datasheets) and enablement content (talk tracks, demo guides, case studies, and other resources)

• Co-own written responses to RFIs and RFPs, translating complex revenue cycle concepts into clear, persuasive, buyer-ready language

• Fluently use AI to streamline content creation

• Help maintain a centralized, organized library that makes it easy to find and use materials

• Process & Tooling Support• Support sales process adoption and tool training (e.g., Salesforces, Fluint)

• Help maintain demo environments and build out demo cases

• Proactively identify opportunities to leverage AI and automation to improve enablement workflows and outcomes

Growth Trajectory• Role reports to existing Enablement Manager

• Initially execution-focused, with a clear path to shaping the direction of the broader sales enablement function as trust and tenure build

What Success Looks Like• Deep enough understanding of our product suite and revenue cycle context to write about it accurately and help sellers sell it

• Writing is accurate, persuasive, and delivered on deadline
• Sales decks, collateral, and enablement materials clearly and credibly represent our product suite
• Comfortable helping present buyer enablement and educational sessions
• Enablement content stays organized, current, and actually gets used
• Confidently own enablement projects and workstreams, not just tasks

Skills and Education:

• 4-6 years of experience in enablement, marketing, healthcare RCM operations, or sales/account management
• Healthcare revenue cycle management experience required
• Strong writing skills with a verifiable track record
• Experience creating enablement content and learning resources
• AI-native/comfortable using AI tools
• Strong understanding of what is needed for sales and/or CS team members to succeed
• Comfortable synthesizing complex revenue cycle concepts into clear, client-ready prose
• High agency and willingness to learn a complex product suite
• Organized and dependable project management skills
• Experience with sales or CS enablement, such as supporting or running onboarding and training programs, preferred
• Proficiency with CRM systems (Salesforce), LMS platforms, and enablement tools preferred
• Project management and stakeholder management skills
• Experience with B2B marketing preferred
• Experience in a quota-carrying role in sales or customer success preferred
• Certifications in sales enablement, instructional design, or adult learning preferred

Company Benefits and Perks: Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.

• Access to a 401(k) Retirement Savings Plan.
• Comprehensive Medical, Dental, and Vision Coverage.
• Paid Time Off.
• Paid Holidays.
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

If you are a dedicated and experienced Customer Marketing Manager ready to help Infinx build an AI-enabled customer advocacy engine that powers our next stage of growth, we invite you to apply and join our team.