Section Chief

Summary

As a Section Chief, you will be directing a wide variety of training and/or organizational development assignments in the form of courses, projects, tasks, and/or initiatives. The Workforce and Skills Management Branch advances continuous learning, leadership development, career growth, and workforce readiness across the employee lifecycle. We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

Plan, direct, and oversee a comprehensive portfolio of enterprise workforce development, learning, leadership, career development, and organizational capability programs that support GSA's strategic priorities and workforce needs. Provide leadership for the design, implementation, continuous improvement, and evaluation of agency-wide learning and talent development initiatives that strengthen employee capability, organizational performance, and mission readiness. Lead enterprise efforts to assess organizational capability, identify workforce development needs, conduct competency and skills analyses, and recommend integrated learning, performance improvement, organizational development, or workforce planning solutions. Apply qualitative and quantitative analysis to evaluate organizational performance, measure learning effectiveness, identify trends, and recommend improvements that enhance mission performance and return on investment. Develop policies, standards, guidance, governance processes, and performance measures related to workforce development, career development, learning management, instructional design, leadership development, and organizational capability. Establish and maintain collaborative partnerships with internal organizations, government agencies, academic institutions, vendors, and professional organizations to identify emerging trends, innovative practices, and technology solutions that improve enterprise learning and workforce development programs. Communicate and plan program expectations and work assignments with each program participant. Conduct quarterly review of staff work assignments and program participant development activities. Provide technical and supervisory guidance for staff members and program participants. Review work for accuracy and compliance with instructions and policy, and, if needed, recommend improvement of work methods. Make decisions on work problems presented by subordinates. Observe and analyze areas of individual performance deficiency and assist employees to improve performance and achieve quality work results. Identify developmental and training needs of employees and provides and/or arranges for needed developmental training. Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Serve a one year supervisory or managerial probationary period, if required. Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if federal service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, AmeriCorps), we encourage you to apply and include this experience on your resume. The GS-14 salary range starts at $127,829 per year. Specialized Experience: Specialized experience is defined as leading or directing the work of professional or technical staff in executing learning technology, instructional design, and related human capital initiatives that demonstrate at least four (4) of the following six (6) statements: Designing, developing, or coordinating employee training, learning programs, or workforce development activities; Leading organizational development efforts by gathering information, identifying basic performance or skill gaps, recommending improvement strategies; Tracking, reviewing, or analyzing training participation, evaluation results, or other program data to support learning effectiveness and program improvement; Coordinating with employees, supervisors, subject matter experts, or external partners to schedule training, communicate program requirements, and support participant needs; Preparing training materials, reports, presentations, guidance documents, or other program resources related to employee development or organizational capability; and Administering administrative or technical support for career development, leadership development, learning management, or workforce development initiatives.

How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and responses you provide on the application questionnaire. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment. You will be assessed on the following competencies: Oral Communication Interpersonal Skills Problem Solving Decision Making Customer Service Leadership Planning & Evaluating Influencing/Negotiating Strategic Thinking Human Capital Management Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle. If additional assessments are used, you will be provided with further instructions. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If you are eligible under GSA's Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority. You may preview questions for this vacancy. Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Other Information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.