TR Systems Analyst
Clearwater, FL · HybridFull-timeSeen todaySeen in employer's feed today
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Job overview
The TR Systems Analyst provides customer support for Team Resources technology issues and serves as the primary analyst for the TR case management system and knowledge base. The role configures, implements, maintains, and improves case management functionality and knowledge content, partnering with subject matter experts and operational leaders to support efficient service delivery, accurate information, employee self-service, and a consistent user experience.
Skills & qualifications
Skills
Qualifications
Full job description
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
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Provides customer support for Team Resources (TR) Information Technology related issues.
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Technical responsibilities include maintaining a working knowledge of TR daily operations to ensure superior technical support, identifying process improvements based on customer's needs and troubleshooting and providing client support for systems and applications.
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May participate in projects from inception to completion and perform other duties as assigned.
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The TR Service Management Analyst serves as the primary analyst for the Team Resources case management system and knowledge base.
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This position is responsible for configuring, implementing, maintaining, and continuously improving case management functionality, including case types, workflows, routing rules, queues, service-level targets, notifications, templates, and reporting.
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The position also manages the knowledge base lifecycle by coordinating the creation, review, approval, publication, organization, and retirement of TR knowledge articles.
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The analyst partners with Team Resources subject matter experts, operational leaders, and other stakeholders to ensure the system and knowledge base support efficient service delivery, accurate information, employee self-service, and a consistent user experience.
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Additional responsibilities include troubleshooting system issues, supporting upgrades and enhancements, monitoring data and content quality, developing procedures, providing user support, and identifying opportunities to improve processes and system performance.
Facility:
BayCare Health System, Team Resources Technology-BCHS
Location: BayCare System Office East (Clearwater, FL)
Status: Full Time, Exempt: Yes
Shift Hours: 8:00 AM - 5:00 PM
Weekend Work: Occasional
On Call: No
How often will this team member be working remotely? Hybrid
Minimum Qualifications:
Required Education:
- HS Graduate or Equivalent GED.
Required Experience:
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2 years - Infor Systems Implementation; OR
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2 years - Infor Systems Design; OR
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3 years - Systems Support (Preferably within Infor)
Other Requirements:
- Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential duties and responsibilities of the position.
Equal Opportunity Employer Veterans/Disabled
Position TR Systems Analyst
Location Clearwater:BayCare Sys Office West | Business and Administrative | Full Time
Req ID 183098
How this job compares
Set against the 1,383 open Systems Analyst jobs on Olive Jobs, counted November 12, 2026.
- Pay
- This postingNot listed
- Florida median$78–121K/yr37 salary ranges
- US median$50–65/hr141 hourly ranges
- Openings
- Olive Jobs lists 69 open Systems Analyst jobs in Florida and 1,383 across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most in Florida
- Deloitte11 open
- BayCare Health System (this employer)6 open
- Citigroup5 open
- Experience
- This posting asks for at least 2 years of experience — less than three in four Systems Analyst postings that state a minimum ask for (median 5 years, across 1,162 postings).
- Education
- 370 of the 1,383 open Systems Analyst jobs (27%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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