Business Operations Analyst - Management Analyst 2

Working Title: Business Operations Analyst

Job Class: Management Analyst 2

Agency: Direct Care and Treatment

• Job ID : 98067

• Location : Faribault, Vadnais Heights, Cambridge

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/30/2026

• Closing Date : 11/05/2026

• Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT MAPE State Operated Svcs

• Division/Unit : MSOCS Admin / MSOCS DT&H Admin Supp

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : Yes - approximately 5% for in-person meetings, annual meetings, trainings, etc.

• Salary Range: $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position requires an employee to be onsite at least 50% of the time, with some opportunity to perform work from a telework location.

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) is available on a limited basis.

• Only candidates residing in Minnesota or a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) within 50 miles of the work address listed above are eligible for telework.

• Candidates residing in Minnesota and more than 50 miles from the primary/principal work address above may be eligible to telework more than 50%.

*The primary work location will be in one of three locations - Faribault, Vadnais Heights or Cambridge - and will be determined by incumbent's residence.

The Management Analyst 2 provides financial and operational support to CBS leadership, supervisors, and managers. This position is responsible for analyzing financial and operational data, coordinating budget and rate management processes, overseeing service agreement workflows, and developing procedures and tools that improve efficiency and consistency across CBS.

The position works closely with CBS staff, DCT Financial Management, counties, and the Department of Disability Services to support sound financial management and ensure rates and budgets support the services provided.

Key Responsibilities

• Coordinate annual budget development and conduct ongoing budget reviews with supervisors and managers.

• Manage rate-setting processes and review service agreements, renewals, changes, and referrals.

• Analyze financial and operational data, identify trends, and develop reports to support decision-making.

• Develop and improve business processes, procedures, spreadsheets, and tracking tools.

• Provide training and technical assistance to supervisors and managers on budgeting, rate setting, service agreements, and financial reporting.

• Work with counties and state partners to resolve rate and service agreement issues.

• Identify opportunities to improve workflows, systems, and organizational efficiency.

• Develop written instructions, reports, and recommendations for CBS leadership.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

One (1) year of experience demonstrating the following:

• Experience coordinating projects, organizing work, and supporting the development, implementation, and communication of policies and procedures.

• Experience analyzing data and reports, identifying trends or problems, and recommending improvements.

• Experience developing, reviewing, and updating policies, procedures, reports, instructional materials, and other written documents.

• Experience using Microsoft Excel to create, maintain, and improve Excel spreadsheets, formulas, databases, and other technology tools to standardize processes and improve operational efficiency.

• Experience applying analytical, organizational, and problem-solving skills to evaluate information, manage tasks, and support process improvements.

• Experience preparing written reports and communications and communicating information verbally to staff at various organizational levels.

• Experience managing projects and tasks independently and coordinating with staff at various organizational levels to support organizational objectives.

Preferred Qualifications

• Experience using Smartsheet, Tableau, or similar tools to create spreadsheets, dashboards, reports, and tracking tools.

• Experience in financial analysis, reporting, and budget support.

• Experience with negotiations and agreement coordination.

• Experience interpreting legislation, regulations, and policies.

• Experience coordinating with counties and external stakeholders.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.