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Business Development Coordinator

Burlington Kia

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At a glance

Compensation
No compensation found
Location
Burlington, NC
Work Authorization
Not specified

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Job overview

We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle, assisting customers with questions about the company, vehicles, and purchasing options while learning about the newest technologies.

Skills & qualifications

RequiredNice to have

Skills

Strong Computer SkillsCustomer ServiceCRM Tracking SystemLive ChatEmail CommunicationPhone Communication

Qualifications

At Least One Previous Role in Strong Customer ServiceTeam Player AttitudePrompt and CourteousEnthusiastic PersonalityWilling to Submit to Pre-Employment Background Check & Drug Screen

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

What We’re Looking For Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers. What We Offer * 401(K) * Paid Holidays * Paid Vacation * Health, Dental and Vision insurance at group rates * Basic Life Insurance * Accident and Critical Illness insurance * Growth opportunities * Competitive pay plans Responsibilities * Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate dealership resources * Present initial financing options based on customer needs * Follow up with leads that are not ready to make an appointment or no-show * Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management * Utilize CRM tracking system daily Qualifications * At least one previous role based in strong customer service experience * Team player attitude * Prompt and courteous * Enthusiastic personality * Must have strong computer skills * Willing to submit to a pre-employment background check & drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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