Provisioning Agent (Full-Time)

Phoenix, AZ

Full time

R1014127

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Provisioning Agent in our Ground Handling Department. The primary responsibility of the position is the aircraft catering, cleaning, and preparation of provisioning supplies in accordance with American Airlines standards. The successful candidate will be able to organize, prioritize, and multitask. This position will report to the Unit Manager, Provisioning Operations.

Essential Duties:

• Load and unload catering carts and aircraft provisioning supplies

• Deliver necessary catering supplies to aircraft

• Operate motorized service vehicles and equipment

• Perform cabin appearance tasks

• Perform quality and safety checks on galley equipment and supplies

• Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:

• Successful completion of training course

• Ability to meet company goals and customer expectations in a high energy environment

• Effective communication skills

• Ability to organize, prioritize, and multitask

• Ability to interact and communicate with airline crew members as necessary

Preferred Qualifications:

• Previous experience in the Aviation, Kitchen Operations, or Logistics fields

• Working knowledge of the Airport Operations Area environment

• Basic knowledge of computer applications and programs

Work Environment:

• Use of computers, telephones, and other office equipment

• Airport ramp environment, subject to varied weather conditions and elevated noise levels

• Use of forklifts, pallet jacks, and specialized vehicles

• All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

• Handle objects up to 70 pounds

• Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$16.50/Hourly

Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.

I n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

October 15, 2026

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.

If you need a reasonable accommodation for any part of the application process, please email us at [email protected]